1 Reply Latest reply: Jun 12, 2014 7:17 AM by Jason L
Jim Jam 0910 Level 1 Level 1 (0 points)

WHe trying to sync my iphone 5s ituns says it doesnot have eough space when it does.  It shows 10gb free and I haven't added anything since last sync


iPhone 5s, iOS 7.1.1
  • Jason L Community Specialists Community Specialists (10,520 points)

    Hi Jim,

     

    Take a look at the article linked below, it provides tips that should help resolve the issue you described above.

     

    iOS: "Not enough free space" alert when trying to sync

    http://support.apple.com/kb/ts1503

     

    Symptoms

    When attempting to sync content to an iOS device over USB or Wi-Fi, iTunes may display one of these alerts:

    • "iPhone cannot be synced because there is not enough free space to hold all of the items in the iTunes Library (additional space required)."
    • "iPod touch cannot be synced because there is not enough free space to hold all of the items in the iTunes Library (additional space required)."
    • "iPad cannot be synced because there is not enough free space to hold all of the items in the iTunes Library (additional space required)."

     

    Resolution

    Try disconnecting and reconnecting your device, then syncing again to solve this issue.
    Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:

    1. Turn off the music or photo sync option in iTunes for the device.
    2. Click Apply to sync the changes to the device.
    3. Turn the music and photo sync options for the device on again.
    4. Click Apply again to try to sync the device to iTunes.
      If the 'Not enough free space' alert appears, continue to step 5.
    5. Turn off the automatic syncing functions for the iOS device. To do this:
      1. Select the iOS device from the iTunes window and click the Summary tab.
      2. Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
      3. Click Apply to sync the changes to the device.
      4. Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
        If the 'Not enough free space' alert appears, continue to step 6.
    6. Restore using iTunes.

     

    -Jason