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Reset my security questions

i need to Reset my security questions and i dont find the link when i go to manage my acc. what can i do ???

Posted on Jun 10, 2014 10:10 AM

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1 reply

Jun 10, 2014 10:15 AM in response to m77777k

If you aren't getting the reset link then you don't have a rescue email address (which is not the same thing as an alternate email address) on your account, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Reset my security questions

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