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Repeated kernel panic. "Your computer shut down because of a problem"

Hello. I've had repeated kernel panics with gray screen and "your computer shut down because of a problem".


• I've repaired premissions

• I've repaired the disk - no errors now. But when the reboots happened I had some warnings about EFI disks.

• I've updated to the latest OS


The problem sometimes go away for days but then reappears over and over. I'm trying to look at the logs to see what causes the problem but I don't know what to look for. Below are two of the latest logs.


Is it harware or should I examine individual apps?


Best regards


Anonymous UUID: A50C9072-3DEB-C314-0B3F-DBBB13B2DE45


Wed Jun 11 01:58:21 2014

panic(cpu 0 caller 0xffffff800eedbf5e): Kernel trap at 0xffffff800eea8ac0, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xfffffe8017bab388, CR3: 0x0000000011945000, CR4: 0x00000000001606e0

RAX: 0xffffff800f4d0b30, RBX: 0x0000000000009983, RCX: 0xfffffe8017bab388, RDX: 0x0000000000009983

RSP: 0xffffff81fd48bc70, RBP: 0xffffff81fd48bd80, RSI: 0x0000000000000025, RDI: 0x0000000000000000

R8: 0x0000000000000009, R9: 0x0000000000000010, R10: 0x0000000000000001, R11: 0xffffff800ee2fe70

R12: 0xfffffe8017bab388, R13: 0x00000000000d8d93, R14: 0x0000000000000001, R15: 0x0000000000000000

RFL: 0x0000000000010283, RIP: 0xffffff800eea8ac0, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xfffffe8017bab388, Error code: 0x0000000000000000, Fault CPU: 0x0


Backtrace (CPU 0), Frame : Return Address

0xffffff81fd48b900 : 0xffffff800ee22fa9

0xffffff81fd48b980 : 0xffffff800eedbf5e

0xffffff81fd48bb50 : 0xffffff800eef3456

0xffffff81fd48bb70 : 0xffffff800eea8ac0

0xffffff81fd48bd80 : 0xffffff800f280f20

0xffffff81fd48bef0 : 0xffffff800f2e1aaf

0xffffff81fd48bf00 : 0xffffff800f29b40c

0xffffff81fd48bf20 : 0xffffff800ee4a23a

0xffffff81fd48bfb0 : 0xffffff800eed7127


BSD process name corresponding to current thread: kernel_task


Mac OS version:

13D65


Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

Kernel slide: 0x000000000ec00000

Kernel text base: 0xffffff800ee00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System uptime in nanoseconds: 8140922809978

last loaded kext at 8100727020764: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9132d000, size 49152)

last unloaded kext at 3776288397901: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9132d000, size 32768)

loaded kexts:

com.apple.driver.AppleIntelMCEReporter 104

com.apple.filesystems.afpfs 11.1

com.apple.nke.asp-tcp 8.0.1

com.apple.filesystems.smbfs 2.0.2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.4f1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AGPM 100.14.15

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyDriver 2.6.1f2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.GeForce 8.2.6

com.apple.driver.AppleHDA 2.6.1f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleIntelHD4000Graphics 8.2.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleMuxControl 3.5.26

com.apple.driver.AppleIntelFramebufferCapri 8.2.6

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.driver.AppleUSBHub 666.4.0

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.driver.AppleSDXC 1.5.2

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleUSBXHCI 677.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.security.SecureRemotePassword 1.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.iokit.IOAcceleratorFamily 98.20

com.apple.nvidia.driver.NVDAGK100Hal 8.2.6

com.apple.nvidia.driver.NVDAResman 8.2.6

com.apple.driver.DspFuncLib 2.6.1f2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOBluetoothFamily 4.2.4f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.5.26

com.apple.iokit.IOAcceleratorFamily2 98.20

com.apple.AppleGraphicsDeviceControl 3.5.26

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.0d11

com.apple.driver.AppleHDAController 2.6.1f2

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 2.6.1f2

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.2.7

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IO80211Family 630.35

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOUSBFamily 677.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0



Anonymous UUID: A50C9072-3DEB-C314-0B3F-DBBB13B2DE45


Tue Jun 10 22:32:30 2014

panic(cpu 3 caller 0xffffff8026edbf5e): Kernel trap at 0xffffff8026ea4ed0, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xfffffe802fc2ff90, CR3: 0x00000000122e7028, CR4: 0x00000000001606e0

RAX: 0xfffffe802fc2ff88, RBX: 0xffffff802fc68340, RCX: 0xffffff802fd8cb88, RDX: 0xffffff80274d0b30

RSP: 0xffffff82180d3c90, RBP: 0xffffff82180d3cb0, RSI: 0x00000000ffffffff, RDI: 0xffffff802fc68340

R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff80274d15f0, R11: 0x0000000000000000

R12: 0xffffff802fc3b2f8, R13: 0x0000000000000000, R14: 0x000000000000007f, R15: 0xffffff802fc68340

RFL: 0x0000000000010283, RIP: 0xffffff8026ea4ed0, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xfffffe802fc2ff90, Error code: 0x0000000000000002, Fault CPU: 0x3


Backtrace (CPU 3), Frame : Return Address

0xffffff82180d3920 : 0xffffff8026e22fa9

0xffffff82180d39a0 : 0xffffff8026edbf5e

0xffffff82180d3b70 : 0xffffff8026ef3456

0xffffff82180d3b90 : 0xffffff8026ea4ed0

0xffffff82180d3cb0 : 0xffffff8026e900b8

0xffffff82180d3d60 : 0xffffff8026e95a03

0xffffff82180d3d90 : 0xffffff8026e8f16d

0xffffff82180d3dc0 : 0xffffff8026e8e3bc

0xffffff82180d3e00 : 0xffffff8026e7e35c

0xffffff82180d3f10 : 0xffffff8026e8239f

0xffffff82180d3f40 : 0xffffff8026e1d177

0xffffff82180d3f70 : 0xffffff8026ec989d

0xffffff82180d3fb0 : 0xffffff8026ef3c76


BSD process name corresponding to current thread: loginwindow


Mac OS version:

13D65


Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

Kernel slide: 0x0000000026c00000

Kernel text base: 0xffffff8026e00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System uptime in nanoseconds: 20412810475

last loaded kext at 4220167858: com.apple.driver.AppleGraphicsDevicePolicy 3.5.26 (addr 0xffffff7fa9175000, size 40960)

loaded kexts:

com.apple.driver.AppleGraphicsDevicePolicy 3.5.26

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.4f1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AGPM 100.14.15

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyDriver 2.6.1f2

com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2

com.apple.driver.AppleHDA 2.6.1f2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.GeForce 8.2.6

com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1

com.apple.driver.AppleIntelHD4000Graphics 8.2.6

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.nvidia.NVDAStartup 8.2.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelMCEReporter 104

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleMuxControl 3.5.26

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleIntelFramebufferCapri 8.2.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.driver.AppleUSBHub 666.4.0

com.apple.driver.AppleSDXC 1.5.2

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleUSBXHCI 677.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.driver.DspFuncLib 2.6.1f2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOAcceleratorFamily 98.20

com.apple.nvidia.driver.NVDAGK100Hal 8.2.6

com.apple.nvidia.driver.NVDAResman 8.2.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOBluetoothFamily 4.2.4f1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.5.26

com.apple.iokit.IOAcceleratorFamily2 98.20

com.apple.AppleGraphicsDeviceControl 3.5.26

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.IOPlatformPluginFamily 5.7.0d11

com.apple.driver.AppleHDAController 2.6.1f2

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 2.6.1f2

com.apple.driver.AppleThunderboltEDMSink 2.1.3

com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.2.7

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IO80211Family 630.35

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOUSBFamily 677.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

MacBook Pro with Retina display, OS X Mavericks (10.9.3)

Posted on Jun 11, 2014 1:21 AM

Reply
4 replies

Jun 11, 2014 8:37 AM in response to tilljonasbn

That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:

  1. A stale or corrupt kernel cache
  2. A damaged OS X installation
  3. A fault in a peripheral device, if any
  4. Corrupt non-volatile memory (NVRAM)
  5. An internal hardware fault (including incompatible memory)
  6. An obscure bug in OS X

You may already have ruled out some of these.

Rule out #1 by starting up in safe mode and then restarting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.

You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn't solved by reinstalling in place.

Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.

If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.

Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable.

In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve starting up from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.

Even if FileVault is not active, an aftermarket SSD may be the cause of kernel panics. Check the manufacturer's website for a firmware update.

Connecting more than one display is another reported trigger for OS X bugs.

If the system is not fully up to date, running Software Update might get you a bug fix.

In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.

Otherwise, make a "Genius" appointment at an Apple Store, or go to another authorized service provider to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

Print the first page of the panic report and bring it with you.

Repeated kernel panic. "Your computer shut down because of a problem"

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