Problems with sending emails

Question

Level 1

11 points

Problems with sending emails

Hello I am having problems sending emails to one particular address. I used to be able to send them OK, but recently for some reason I don't understand and neither do they, my e-mails bounce back with the following error message: 5.1.0 - Unknown address error 553-'5.3.0 Spam blocked see: http://spamcop.net/bl.shtml?62.24.202.76' Reporting-MTA: dns; out.ipsmtp4nec.opaltelecom.net Final-Recipient: ( email address blanked for privacy by me!) Action: failed Status: 5.0.0 (permanent failure) Remote-MTA: dns; [86.17.6.22] Diagnostic-Code: smtp; 5.1.0 - Unknown address error 553-'5.3.0 Spam blocked see: http://spamcop.net/bl.shtml?62.24.202.76' (delivery attempts: 0) I have no idea what this means. Can any one explain? Is this a fault on my computer or their - I think they use apple iMAc Many thanks in advance for any assistance Rarmy

iMac

Posted on Jun 11, 2014 10:54 AM

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Answer 1

Linc Davis

Level 10

209,547 points

Jun 11, 2014 12:03 PM in response to rarmy

The recipient's mail server is falsely identifying your message as spam. It seems that the server is misconfigured.

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Answer 2

rarmy Author

Level 1

11 points

Jun 11, 2014 3:22 PM in response to Linc Davis

Thanks. I wondered if thats what all that meant ( being a computer illiterate). My friends actually use PCs- and they have a virus checker system that constantly updates and I wondered whether that had affected our email traffic as we've been fine up until recently. Heigh ho - they are even less computer literate than me- so I guess no more emails! Thanks

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