Hi any help would be useful. My 2011 mac air started running slow and heating up when watching videos ever since i upgraded my osx. I've tried downgrading and it didn't fix the problem. I went to apple and they replaced my logic board and fan, problem still isn't solved =\
EtreCheck version: 1.9.11 (43) - report generated June 12, 2014 1:19:12 AM EDT
Hardware Information:
MacBook Air (11-inch, Mid 2011)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2 cores
2 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 288 MB
System Software:
OS X 10.8.5 (12F45) - Uptime: 1 day 12:56:29
Disk Information:
APPLE SSD TS064C disk0 : (60.67 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 59.81 GB (9.27 GB free) (Low!)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[kext loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
Problem System Launch Daemons:
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[running] com.logmein.logmeinserver.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.facebook.videochat.[redacted].plist Support
User Login Items:
iTunesHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
SharePointBrowserPlugin: Version: 14.1.0 Support
Audio Plug-ins:
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 55.70 GB Disk used: 47.07 GB
Destinations:
My Passport for Mac [Local] (Last used)
Total size: 465.61 GB
Total number of backups: 59
Oldest backup: 2012-10-03 16:37:16 +0000
Last backup: 2014-05-29 07:54:55 +0000
Size of backup disk: Excellent
Backup size 465.61 GB > (Disk size 55.70 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
4% WindowServer
1% fontd
1% Safari
1% LogMeIn
0% PluginProcess
Top Processes by Memory:
133 MB PluginProcess
116 MB WebProcess
57 MB Safari
47 MB WindowServer
45 MB mds
Virtual Memory Information:
47 MB Free RAM
663 MB Active RAM
624 MB Inactive RAM
712 MB Wired RAM
5.67 GB Page-ins
10.40 GB Page-outs
What are you using to watch videos? Safari? iTunes?
Does your MBA work normally when not watching videos?
Safari. yeah its pretty normal its only when i start to watch vidoes that it gets hot and slows down
That MBA with only 2 GB memory is very limited in its ability to stream videos over the Internet. It is constantly swapping large amounts of data between RAM and flash memory, which is also quite limited.
Given those limitations, it is probably working as best as it can possibly work.
I suppose herdware failures were solved by Apple.
I don't see any horrible sofwares.
2GB of Ram is low (I agree with John), but there is also much to low free disk space. Since you have more than 10GB page-outs (to an almost fulll disk) i am surprised that you can do anything at all.
How to solve this dilemma?
I propose to see what files you can delete from the harddrive (user files, do not use cleaning apps), any movies or that sort of files4-5GB will do wonders.
Then i propose to completely delete Logmein, unless you do really need it. There is a free version Teamviewer that does the same as Logmein, but takes less resources from the system (and has a bit less screen color on the client).
Furthermore I would upgrade to Mavericks, since Mavericks is much better in Ram handling (after you have made space free on the disk). Make backups, backups, before and after.
Lex
My mid 2011 Mac Air runs slow when watching videos?
