Shared Library Error

Question

Level 1

124 points

Shared Library Error

I've been looking all over the net for about two weeks now trying to find a solution to this problem.

Application Launch Failure

The application "PowerPoint" could not be launched because of a shared library error: "4<Microsoft PowerPoint><OpenGLLibrary><CFMPriv_AGL>"

All of my Microsoft Office X apps work except for PowerPoint.

I've found about 50 (I was going to say 1000) suggestions on how to fix the problem. Lots of guesses. No one knows what is going on and no one has an answer. The above text in quotes varies from problem to problem, BUT, it's always a shared library error.

I've tried every suggestion I've found. Nothing makes any difference.

To the best of my knowledge, this problem occured not long after I 'updated' some system protection from Apple/Mac and/or 'updated' Office from Microsoft.

Will all of the pundits please chime in? Let's think this out and stop guessing.

Gary

Mac 733, Mac OS X (10.3.9), no games, no fluff, I use my Mac for business.

Posted on Sep 11, 2006 9:48 PM

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Answer 1

cornelius

Level 6

17,826 points

Sep 12, 2006 7:47 AM in response to AuCountry

AuCountry:

Have you tried removing the .plist for the offending application from Home > Library > Preferences folder. (It might be in a Microsoft folder in the Prefs folder)?

Good luck.

cornelius

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Answer 2

AuCountry Author

Level 1

124 points

Sep 12, 2006 12:36 PM in response to cornelius

Yes, thanks, I tried removing all of the related pref files. I think the answer is to find a way to just have one library for the whole operating system instead of several.

Gary

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Answer 3

AuCountry Author

Level 1

124 points

Sep 20, 2006 10:40 AM in response to AuCountry

Still no solutions?

I'd like to keep this topic current becasue I think it applies to a lot more than just PowerPoint

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Answer 4

cornelius

Level 6

17,826 points

Sep 20, 2006 6:43 PM in response to AuCountry

AuCountry:

There is indeed, a Library for the whole volume. However, since one of the advantages of Unix based OS X is that you can have several completely separate and self-contained user accounts on a single volume, and each user account has its own set up, permissions and preferences, having a Library in each Home Folder facilitates this ability. This is both necessary and desirable.

Good luck.

cornelius

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Answer 5

Sep 21, 2006 3:37 PM in response to AuCountry

Gary

Have you by any chance updated iTunes or QuickTime recently? If you updated one without the other, this could be a cause.

Or have you installed anything else (not necessarily from Apple) recently?

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Answer 6

AuCountry Author

Level 1

124 points

Sep 22, 2006 11:35 PM in response to Michael Conniff

I updated Quicktime when I got a message to update.

QuickTime 7.1.3, update 9/1/06
iTunes 6.0.5, update 7/19/06

I rarely use iTunes, Quicktime, iMovie, or just about any other application. With the exception of Safari, FileMaker, MS Word, Excel, Adobe GoLive, PhotoShop, Fetch, and things like the calculator, I rarely use any other applications on the Computer.

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Answer 7

Sep 24, 2006 6:01 AM in response to AuCountry

iTunes was updated to 7.0 on Sep 13, so you are a little out of date. It seems the QuickTime update may have caused this problem. Some people have made it go away by reverting to an earlier version of QuickTime, others have found that the iTunes updated corrected it. But there is no definitive solution yet.

You might try one or the other of these approaches. Please let us know if they work or not!

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Answer 8

AuCountry Author

Level 1

124 points

Sep 24, 2006 8:00 PM in response to Michael Conniff

Thanks Mike, I'll try updating iTunes. Let's see if that works. Keep your fingers crossed.

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Answer 9

Oct 9, 2006 8:18 AM in response to AuCountry

I, too, am getting the Shared Library Error whenever I try to open a non-Mac application (Adobe or Microsoft, basically). And when I try to print, I cannot adjust anything in the Page Setup, else the application crashes.

Problems began arriving right after a Software Update: to 10.4.8 (and iTunes to 7.0.1).

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Answer 10

cornelius

Level 6

17,826 points

Oct 9, 2006 8:59 AM in response to Stephanie Morgan

Stephanie:

Welcome to Apple Discussions.

This is an old thread, and your issue may be different. To get the attention your issue deserves may I suggest you post a new topic by clicking here.

Good luck.

cornelius

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