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my new version of iTunes won't recognize my iPhone 4

i have a iphone 4 which has not been upgraded and itunes will not recognize the devise for backup. i want to back up the phone so that i can upgrade to a new iphone 5s.

iPhone 4, iOS 4.3.1

Posted on Jun 12, 2014 5:24 AM

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my new version of iTunes won't recognize my iPhone 4

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