Q: MacBookPro5,1 + Install Mac 10.9.3 = restart loop (safe boot only)
Tried installing 10.9.3 from 10.6.8 on my MacBookPro5,1 on 2014/06/03; it goes into a startup loop since then and only starts in Safe mode. I am thankful that Mavericks' Safe mode allows internet browsing; but I have searched in vain so far for a solution.
Things I have tried with no succes so far:
- Reinstall 10.9.3
- Reset power manager/SMC
- Zap NVRAM
- Puzzled over error logs
- Logged into recovery mode, repaired disk and permissions
- Made bootable installer on external drive
- Install (clean?) 10.9.3 on 900GB partition of external drive, will only start in safe mode from that installation
- Run Apple Hardware Test from original install disk 2, got an error
- Confirmed that AHT error (battery thermal sensor?) was from replacement battery by running test with original battery. Tried but failed to startup with original battery. Internet sources indicate error no real problem.
- Replaced 8GB memory upgrade (from OWC) with original 4GB stock memory, still only starts in safe mode
Before initially installing Mavericks from Snow Leopard, I:
- Made a Time Machine backup on an external drive
- Verified disk with Disk Utility
- Repaired permissions with DU
- Ran TechTool Pro 6 - Did not run detailed sector check, passed all other tests including SMART, video, RAM, etc.
- Backed up projects, archives, and such on external hard drive, now wish I had done the disk clone option too.
I am hopeful for a solution to stay with Mavericks rather than rewind back to Snow Leopard...
Currently running off the clean(?) install on the external hard drive, here is the error message to Apple:
Thu Jun 12 21:27:24 2014
panic(cpu 1 caller 0xffffff80022dbf5e): Kernel trap at 0xffffff7f83b84c8b, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000010, CR3: 0x00000000277d3000, CR4: 0x0000000000000660
RAX: 0xc14b5fdeedbc0000, RBX: 0xffffff8066d83000, RCX: 0x0000000000000000, RDX: 0xffffff8094d339c8
RSP: 0xffffff8094d33b00, RBP: 0xffffff8094d33b00, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0xffffff8002801910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000000, R13: 0xffffff8066d83000, R14: 0x00000000e00002bc, R15: 0x0000000000000002
RFL: 0x0000000000010293, RIP: 0xffffff7f83b84c8b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8094d33790 : 0xffffff8002222fa9
0xffffff8094d33810 : 0xffffff80022dbf5e
0xffffff8094d339e0 : 0xffffff80022f3456
0xffffff8094d33a00 : 0xffffff7f83b84c8b
0xffffff8094d33b00 : 0xffffff7f83b6f2b0
0xffffff8094d33b50 : 0xffffff7f83b6f1fe
0xffffff8094d33b70 : 0xffffff7f83b4b2df
0xffffff8094d33bb0 : 0xffffff7f82ba02f8
0xffffff8094d33bf0 : 0xffffff7f82ba026e
0xffffff8094d33c10 : 0xffffff7f82ba447f
0xffffff8094d33ca0 : 0xffffff7f82b9c675
0xffffff8094d33ce0 : 0xffffff7f82be92c8
0xffffff8094d33d30 : 0xffffff8002697993
0xffffff8094d33d90 : 0xffffff80026ccf05
0xffffff8094d33e00 : 0xffffff80022b61ab
0xffffff8094d33e50 : 0xffffff8002226bf1
0xffffff8094d33e80 : 0xffffff80022139f5
0xffffff8094d33ef0 : 0xffffff800221e043
0xffffff8094d33f70 : 0xffffff80022c989d
0xffffff8094d33fb0 : 0xffffff80022f3c76
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f82b93000->0xffffff7f82bcafff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f828be000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f82be6000->0xffffff7f82e4efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f828be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f82bd6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f82b93000
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f8 3b48000->0xffffff7f83c12fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f828be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f82bd6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f82b93000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f82be6000
BSD process name corresponding to current thread: WindowServer
Boot args: -v
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000002000000
Kernel text base: 0xffffff8002200000
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 71996876916
last loaded kext at 71995371686: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8415c000, size 36864)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.15
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.1f2
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBCDC 4.2.1b5
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.GeForceTesla 8.2.4
com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleUSBOpticalMouse 650.4.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleLPC 1.7.0
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS543232L9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: My Book 1140
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Built-in iSight
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Hub in Apple Pro Keyboard
USB Device: Apple Optical USB Mouse
USB Device: Apple Pro Keyboard
Thunderbolt Bus:
Here is the EtraCheck report while running in safe mode, external hard drive:
EtreCheck version: 1.9.11 (43) - report generated June 12, 2014 at 9:32:25 PM PDT
Hardware Information:
MacBook Pro (15-inch, Late 2008)
MacBook Pro - model: MacBookPro5,1
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:7:3
Disk Information:
Hitachi HTS543232L9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /Volumes/Macintosh HD: 319.21 GB (99.26 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Western Digital My Book 1140 3 TB
EFI (disk1s1) <not mounted>: 314.6 MB
Big Mavs (disk1s2) / [Startup]: 949.48 GB (931.14 GB free)
Recovery HD (disk1s3) <not mounted>: 650 MB
Install OS X Mavericks (disk1s4) /Volumes/Install OS X Mavericks: 49.87 GB (44.35 GB free)
Big Mavs Deep (disk1s5) /Volumes/Big Mavs Deep: 2 TB (1.99 TB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Mitsumi Electric Hub in Apple Extended USB Keyboard
Logitech Apple Optical USB Mouse
Mitsumi Electric Apple Extended USB Keyboard
Gatekeeper:
Mac App Store and identified developers
Problem System Launch Daemons:
[failed] com.apple.ucupdate.plist
Launch Daemons:
[not loaded] amsdstat.plist Support
User Login Items:
iTunesHelper
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
1% WindowServer
0% fontd
0% ocspd
0% kextd
0% imagent
Top Processes by Memory:
127 MB com.apple.IconServicesAgent
78 MB Finder
57 MB Problem Reporter
53 MB SystemUIServer
53 MB com.apple.internetaccounts
Virtual Memory Information:
1.70 GB Free RAM
1.40 GB Active RAM
301 MB Inactive RAM
358 MB Wired RAM
143 MB Page-ins
0 B Page-outs
Things I noticed in the two reports:
Kernel Extensions in backtrace:
The backtrace looks the same (on cursory examination) whether the error log was generated by the clean external HD install or the internal notebook HD.
Problem System Launch Daemons:
[failed] com.apple.ucupdate.plist
This EtraCheck note was also on both the clean external HD install and the internal notebook HD reports.
Whew...
Thanks for your patience with this long winded posting, any help is greatly appreciated!
MacBook Pro (15-inch Late 2008), OS X Mavericks (10.9.3)
Posted on Jun 12, 2014 11:52 PM