Unable to join the network iphone 4s

Question

Nereidy Author

Level 1

0 points

Unable to join the network iphone 4s

I woke up this mourning and my phone was not connected to wifi

so I tried to connect it, except it showed me

'unable to join the network.

I've tried

Turning Airplane Mode on > Reset Network > Turn it back off (mine didn't work because when I reset the thing it was automatically off)
change HTTP PROXY off to Auto
Turned off my phone / back on like 100times
I don't have a [forget this network] button on my wifi
updated to latest version
restarting my wireless router
connecting to itunes on computers
pretty much anything else you can find on the internet
I EVEN RESET MY WHOLE IPHONE so i don't even have any apps, but it still doesn't work

I don't think the wifi itself doesn't have any problems cause my TV/Computer/my familys' phones are fine (they're using galaxy)

and my phone was working just fine like 20 hours ago, but now it is being a jerk.

Can someone please help me T.T....

Sorry for my bad bad english skills DX

iPhone 4S, iOS 7.1.1

Posted on Jun 13, 2014 1:21 AM

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Answer 1

Jun 13, 2014 1:39 AM in response to Nereidy

I would first try a different wifi connection just to be on the safe side ....If that doesn't work try Backing up and restoring the iPhone with iTunes on computer. If it still not working then you may be having a hardware issue ..you then will want to call apple and find out your warranty status

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Answer 2

Jun 13, 2014 1:40 AM in response to Community User

http://support.apple.com/kb/ht1766 to back up

http://support.apple.com/kb/ht1414 to restore

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Answer 3

Jun 13, 2014 1:41 AM in response to Nereidy

Well, you've certainly tried a lot of things! What about trying another WiFi network? Got another basestation in the house? A nearby free hotspot maybe, a friendly neighbour perhaps, or even try WiFi tethering to one of your family's Galaxies...

At this point you need to determine whether you iPhone can connect to any WiFi network, is it just this particular router it cannot use anymore or all WiFi networks. If it's all of them then you need to take it to an Apple store or service centre, if it's just your home router then maybe try updating it's firmware (maybe someone else already did this and that's what's causing the problem?)

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Answer 4

Nereidy Author

Level 1

0 points

Jun 13, 2014 9:47 AM in response to Nereidy

I went to TimHortons, it connected just fine :/

but my home wifi still gives me this messege

"unable to join the network"

I used my old ipod, this thing connects the network just fine

i dont even know what to do anymore other than going to Apple store

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Answer 5

Nereidy Author

Level 1

0 points

Jun 13, 2014 9:49 AM in response to Nereidy

I went to TimHortons, it connected just fine :/

but my home wifi still gives me this messege

"unable to join the network"

I used my old ipod, this thing connects the network just fine

i dont even know what to do anymore other than going to Apple store

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Answer 6

AmishCake

Level 6

9,636 points

Jun 13, 2014 10:27 AM in response to Nereidy

Try changing the broadcast channel of your wireless network.

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Answer 7

Jun 13, 2014 11:35 AM in response to Nereidy

Well, now you know it's something to do with your particular router/network, it's not the phone's WiFi chip or anything like that. What brand/model router is it? Are there any firmware updates available for it (or was it perhaps updated just prior to this issue occurring?)

Maybe try resetting the router to factory defaults and configure it again from scratch (warn other household users there'll be some downtime first!)

See if this helps: http://support.apple.com/kb/TS1398

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Answer 8

Nereidy Author

Level 1

0 points

Jun 13, 2014 7:01 PM in response to David Shanahan

THANK YOU!!!! the link rly helped me ;3;!! thnx!!

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Answer 9

VScott

Level 1

0 points

Feb 17, 2015 2:29 PM in response to Nereidy

I have been fighting the "unable to join" network problem on my iPhone when trying to connect to my Verizon router for months. Nothing I tried mentioned in any of the online forums worked. Then today I was looking at the connected devices on my Verizon router and their host names once again trying to figure out what was wrong and it suddenly occurred to me that my iPhone name had an apostrophe in it: "Scott's iPhone". I removed the apostrophe and Viola'!!!!! It worked. And a network guy I should have realized that you can't have an apostrophe in host names. The Verizon router simply didn't know how to handle it.

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