Previous 1 3 4 5 6 7 Next 136 Replies Latest reply: Dec 7, 2006 1:29 PM by B2RKidd Go to original post
  • Mason828 Level 1 Level 1
    I updated Directx and video drivers too ... it didn't work for me .... glad it worked for you though
  • rockin and rollin Level 1 Level 1
    can anyone tell me the steps to find what video card you have. i also tried to raise my color quality but it only has 16bit and 24bit no 32 in sight. any ideas?
  • rgalanti Level 1 Level 1
    To find your display adaptor, do the following:

    1. right click My Computer, select Manage
    2. in the resulting screen on the left click Device Manager
    3. On the right side of the window, you'll see a list of all system devices. Click the + next to Display adapters
    4. A list of your display adapters will be shown. Right click one of them and selectProperties
    5. Click the Driver tab to find your version

    You'll then need to go to the web site of your PC manufacturer, and follow the instructions they have for finding and updating your driver

    Compaq Tablet   Windows XP Pro  
  • rgalanti Level 1 Level 1
    Yesterday I had updated the drivers from my manufacturer's web site, and I updated DirectX from
  • John Merunka Level 1 Level 1
    He are the specs. for windows
    Windows Requirements

    * Windows XP or 2000 (latest service packs recommended)
    * 500 MHz Pentium class processor or better
    * QuickTime 7.1.3 (included)
    * 256MB RAM
    * Supported CD-R or DVD-R drive to burn CDs
    * Broadband Internet connection (DSL/Cable/LAN) for buying and streaming music

    Additional Video Requirements

    * 2.0 GHz Pentium class processor or better
    * 512MB RAM
    * 32MB video RAM

    Look at the additional video requirements, 32 MB video ram, I use a notebook, and it's shared ram, but I think 16MB.
    maybe it has something to do with that
  • cluelesslyClueless Level 1 Level 1
    Yesterday I had updated the drivers from my
    manufacturer's web site, and I updated DirectX from

    Yeh upgraded the directx. Unfortunately that did not work.
  • boxbenny Level 1 Level 1
    I'm also witnessing the blocky images and text in CoverFlow. My PC exceeds the min spec. Tried later directx, new graphics drivers and all the tweaks listed in this thread. Still no joy.
  • his4eva Level 1 Level 1
    Okay, I posted earlier about not being able to use the album cover view with iTunes v7.


    When I tested it out I was Remoted in (with RDP). When I tested it at home it worked SWEET!! I tested again from RDP today, same problem. I'm not sure if it checked my bandwidth link or Apple just disabled it in RDP or some setting that checks your video settings to ensure your current view can handle it. BUT, I do know this. I tested it with VNC(tightvnc) just to check, and VIOLA it worked, albeit slow though.

    Sorry to add confusion, just don't use the feature within RDP
  • rasengan1 Level 1 Level 1
    In case nobody shared this yet, exit iTunes

    1. Start - Settings - Control Panels -

    2. Click Settings tab
    3. Select 32 Bit
    4. Click Advanced button. A dialog pops up.
    5. Click Troubleshoot tab
    6. There should be a slider for hardware
    acceleration. Select Full

    Click OK buttons to close and save your changes.

    Good luck. This worked for me.

    Compaq Tablet   Windows XP Pro

    Follow rgalanti's steps above. I went into my control panel and increased my resolution to 32 bit from 16 bit and it works beautifully now!!!!!!!
  • Integrity Kevin Level 1 Level 1
    OK, read through some more posts here and decided to update my Radeon video drivers to the latest.

    This went very smooth and now I get a beautiful display for the album view and also for the Movies section of ITMS.

    I still think the install is very poor for the 4 hours it took to download the album covers but HOLY SMOKE this new album display is slick as all get out.

    I mean this is the most beautiful UI I've seen on a new piece of software in years. Or even better, it's the best UI/Display I've seen in Windows ever.
  • Sonicjay Level 1 Level 1
    Same problem. Matrox G550. I downloaded the latest Matrox drivers from here:

    And the latest Direct X from here: -9B6652CD92A3&displaylang=en

    No luck. Prior to this, I had totally removed and then re-installed iTunes following the instructions here:

    This is very aggravating. Even more frustrating, is that despite thousands of posts on this forum in the past few days, Apple hasn't acknowleged an issue with iT7. If this was a Microsoft app, they'd be torn a new backside by now.
  • kim williams Level 1 Level 1
    You have to make sure you have Directx 9 installed; I received the same error when I try to view the movies or TV shows witch really *****, I have Directx 9 installed and it still will not let me view the movie or TV shows through the store.
  • WantStuff Level 1 Level 1
    I tried the latest Matrox drivers and the latest DirectX too. Same old nothing.
  • jack5000 Level 1 Level 1
    If your wondering what the ** Apple is doing about this chaos, reply to my thread 'WHAT IS APPLE DOING ABOUT THIS ???????????????' Copy and paste this title into the apple search bar to find the thread.

    Apple seem to be doing NOTHING AT ALL, so reply to my thread and have your say on the subject!
  • tradermazz Level 1 Level 1
    I have the same drivers that you do. Mine is also crashing. I don't think it's about the memory. If it is, they need to provide a stripped down verision.
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