Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bought a used ipod touch 2g its stuck in recovery and I can't get it to restore comes up cannot restore ipod with and unknown error (1)

I bought a used Ipod touch 2gen its stuck in recovery mode. I tried to restore it but it keeps saying the ipod "ipod" cannnot be restored. Unknown error (1) HELP!!! I have updated Itunes and I have restarted the computer and ipod more than once! Anyone have any suggestions???

iPod touch

Posted on Jun 13, 2014 9:03 AM

Reply
2 replies

Jun 13, 2014 9:41 AM in response to ajkl2004

ERROR (1)

- Place the iPod in DFU mode and then restore

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- Try on another computer

- Try another cable

- Also, confirm your security software and settings are allowing communication between your device and update servers.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

bought a used ipod touch 2g its stuck in recovery and I can't get it to restore comes up cannot restore ipod with and unknown error (1)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.