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All replies
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Helpful answers
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Jun 13, 2014 12:02 PM in response to yoshibbby Carolyn Samit,Are you aware you can use the pre installed Image Capture app on your Mac to scan with and not worry about the driver?
Launch Image Capture located in your Applications folder.
Connect the scanner to your Mac whether Wi-Fi or USB.
Click the very small black box bottom left side of the Image Capture window.
You'll see this pop up menu: Connecting this (device) opens:
You can select a default app to scan (Image Capture) and select a folder from the Import To pop up menu on the right to save scanned files to.
If you need help with the Image Capture software, click Help from the Image Capture menu bar.
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Jun 13, 2014 12:35 PM in response to Eric Rootby yoshibb,I've seen this solution before but it's not applicable to my situation. I can't reset the printing system because the scanner is no longer in the list of printers/scanners.
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Jun 13, 2014 12:37 PM in response to Carolyn Samitby yoshibb,I've seen this solution elsewhere but it doesn't work for me because my scanner has been removed from the printer/scanner list. There is no black box on the lower left of that Image Capture app, and there's no list of devices. I would imagine that having installed the DS Mobile 600 drivers, there is a way to add the scanner to my list, but I can't seem to find out how.
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Jun 13, 2014 2:19 PM in response to yoshibbby greg sahli,Reset the Printing System does more than just remove current printer and scanners. Please do that.
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Jun 13, 2014 2:25 PM in response to greg sahliby yoshibb,How can I do this? The only way I see to "Reset the printing system" is to right click on the printer or scanner I want to reset and select "Reset the printing system" from the menu that appears. My problem is that my scanner does not show in that list, so I cannot reset it. Are you suggestion I reset the printing system for my printer which is the only item on that list? That doesn't appear to have anything to do with my scanner. Please clarify, thanks.
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Jun 13, 2014 3:29 PM in response to yoshibbby greg sahli,Did you look at the link Eric provided above?
It says:
Choose Apple menu > System Preferences, then click Printers & Scanners.
Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
(I'll admit I've never done this with an empty list, but I think it will work.)
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Jun 14, 2014 12:29 AM in response to greg sahliby yoshibb,I tried resetting the printing system and was able to. I was then able to add my printer back, but still had no sign of the scanner. Do I need to have something else going in order to get the ds mobile 600 scanner installed or have the mac recognize it as addable?
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Jun 14, 2014 6:07 AM in response to yoshibbby greg sahli,Do you have another computer you can try the scanner on? Do you have another USB cable to try?
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Aug 18, 2014 10:11 PM in response to greg sahliby GoTahs,Try downloading drivers from here: http://support.brother.com/g/b/downloadlist.aspx?c=au&lang=en&prod=ds600_all&os= 132