Colorful vertical lines on Ipod screen. Help?

Fell asleep while listening to my Ipod touch. I have done this several times before with no problems. This time, I woke up to find a group of colorful, vertical lines about 1cm wide close to the left side of my screen. Any ideas how I can fix this or what is wrong with it? or if i can even do anything about it on my own? All help is greatly appreciated.

iPod touch, iOS 6.1.6

Posted on Jun 13, 2014 11:26 AM

Reply
1 reply

Jun 13, 2014 1:00 PM in response to RJGrimes

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Colorful vertical lines on Ipod screen. Help?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.