dickensjo

Q: problems with passcode on iphone 4s

i changed the language on my phone to russian and then changed the password to a russian one. I changed the language back to english but did not change the password. i cannot get into the phone now as it uses the wrong alpabet on the keyboard. Any ideas ?

iPhone 4S, iOS 7.1

Posted on Jun 13, 2014 10:41 AM

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Q: problems with passcode on iphone 4s

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  • by iChristos,

    iChristos iChristos Jun 13, 2014 10:56 AM in response to dickensjo
    Level 2 (183 points)
    Mac OS X
    Jun 13, 2014 10:56 AM in response to dickensjo

    This support document will provide instructions on how to change the language, but you will have to be in the phone to do that http://support.apple.com/kb/HT2371

     

    If you have synced and backed the phone up in the past, you can use the computer you normally sync with to restore the device and remove the passcode. See this support document for help http://support.apple.com/kb/ht1212

  • by dickensjo,

    dickensjo dickensjo Jun 13, 2014 11:07 AM in response to iChristos
    Level 1 (0 points)
    Jun 13, 2014 11:07 AM in response to iChristos

    hi i cannot change the language because i can't get into the phone. the keypad available for the unlock page is in english script and so i cannot use my russian password to unlock the phone. i havn't backed the phone up recently. any ideas

  • by iChristos,

    iChristos iChristos Jun 13, 2014 11:12 AM in response to dickensjo
    Level 2 (183 points)
    Mac OS X
    Jun 13, 2014 11:12 AM in response to dickensjo

    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.

    1. Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
    2. Plug the device's USB cable into your computer only.
    3. Hold down the device's Home button as you connect the USB cable to it.
    4. When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
    5. iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
    6. Use iTunes to restore your device.