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Helpful answers
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Jun 13, 2014 10:56 AM in response to dickensjoby iChristos,This support document will provide instructions on how to change the language, but you will have to be in the phone to do that http://support.apple.com/kb/HT2371
If you have synced and backed the phone up in the past, you can use the computer you normally sync with to restore the device and remove the passcode. See this support document for help http://support.apple.com/kb/ht1212
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Jun 13, 2014 11:07 AM in response to iChristosby dickensjo,hi i cannot change the language because i can't get into the phone. the keypad available for the unlock page is in english script and so i cannot use my russian password to unlock the phone. i havn't backed the phone up recently. any ideas
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Jun 13, 2014 11:12 AM in response to dickensjoby iChristos,Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
- Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
- Plug the device's USB cable into your computer only.
- Hold down the device's Home button as you connect the USB cable to it.
- When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
- iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
- Use iTunes to restore your device.