Q: Okay so I haven't used my for about 3 years because it got stolen I recently got a new one and I was trying to buy something off o ... Okay so I haven't used my for about 3 years because it got stolen I recently got a new one and I was trying to buy something off of iTunes and it asked to answer some security questions first. I didn't remember them and it locked me out what can I do? more
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Helpful answers
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Jun 13, 2014 1:01 PM in response to jessicacastilloby lllaass,Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see: