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Unable to answer Facetime after upgrading to Mavericks

This is a very weird problem but this has happened both on my macbook pro and my imac. After upgrading to Mavericks, basially I am unable to answer facetime when being called. It means that the green light next to the camera turns on and the computer starts ringing but neither does it show any option for answering the call nor does the facetime show up on desktop. Am I the only have having this issue??

MacBook Pro, OS X Mavericks (10.9.3)

Posted on Jun 13, 2014 11:32 AM

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2 replies

Jun 15, 2014 1:35 PM in response to sahba99

Hello, sahba99.


Thank you for visiting Apple Support Communities.


Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue.


FaceTime for Mac: Troubleshooting FaceTime

http://support.apple.com/kb/ts4185


Unable to make or receive FaceTime calls after April 16, 2014

http://support.apple.com/kb/TS5419


Cheers,


Jason H.

Unable to answer Facetime after upgrading to Mavericks

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