gamer__girl74
Level 1
(0 points)
Q: please help
hi, ive recently had an issue due to buying music/apps on itunes. i do not remember the answers to my security questions. the apple website gave me several instructions that are not helping me, what do i do?
iPod touch, iOS 7.1.1
lllaass
Level 10
(190,808 points)
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
