Previous 1 2 3 Next 40 Replies Latest reply: Oct 31, 2006 4:53 PM by hometack
FoolsRun Level 1 (0 points)
Hi,
This is a pretty convoluted problem, but I run two monitors (from the one RADEON videocard) and it seems that the iTunes7 window won't recognize input from my mouse's scroll wheel when the window is positioned on my "secondary" monitor.

I know, it's weird, but it's the case.

I guess this counts more as a bug report than anything else, but I'm hoping something can be done about this soon!

--
M

Windows XP Pro, iTunes 7
  • focalrecursion Level 1 (0 points)
    Exact same thing is happening to me.

    RADEON video card and a Logitech Mouse with Set Point.
  • hometack Level 1 (0 points)
    Add me to that list, I didn't even catch that it was only on the secondary monitor.

    I'm using an nVidia card however, though I am using a Logitech mouse with setpoint. However, turning off setpoint doesn't seem to solve the problem.

    I also hope something can be done about it soon.
  • fastjack Level 1 (0 points)
    Same here
  • Saint3k Level 1 (0 points)
    I'm having the same problem, but only when the second monitor is placed to the left of the primary monitor. When the second monitor is on the right hand side of the primary monitor then scroll fuctionallity works as normal.
  • FoolsRun Level 1 (0 points)
    Really...

    I can confirm that my secondary monitor is to the left of my primary.

    It's certainly a bug. Here's hoping this thread gets seen.

    --
    M
  • Saint3k Level 1 (0 points)
    I think it has something to do with the fact that any window to the left of the primary monitor uses negative coordinates to map its relative position on the screen. The scroll wheel functionality may be expecting positive positional coordinates in order to function properly.

    At least, that's only a theory based upon my knowledge of Windows machines. Has anyone had this problem on a Mac?
  • hometack Level 1 (0 points)
    I can confirm as well, my secondary is on the left of my screen as well. And nothing I've been able to do has fixed the problem.
  • petiejoe Level 1 (5 points)
    Good call. I can confirm that the scroll wheel works any time that your mouse is in a positive coordinate location, does not work in a negative coordinate location. It doesn't matter whether the window straddles the two monitors - only what the mouse coordinate is. This applies for left monitors and (not nearly as common) monitors on top.

    This goes to show that it's generally a bad idea to rewrite your own scrolling windows - you're bound to introduce bugs for some combination of input/output devices.
  • hometack Level 1 (0 points)
    So now what? Does this get fixed anytime soon?
  • Saint3k Level 1 (0 points)
    Theoretically, there should be a bug-fix patch released in a week or so. Assuming they catch the bug, then yes, it would be fixed in the patch.
  • hometack Level 1 (0 points)
    Well, hopefully this bug gets noticed. It's obvious this bug only affects an extremely small percentage of iTunes users and I'm suprised as many of us as there are managed to come together and narrow down the issue so well.
  • hometack Level 1 (0 points)
    Well, hopefully this bug gets noticed. It's obvious this bug only affects an extremely small percentage of iTunes users and I'm suprised as many of us as there are managed to come together and narrow down the issue so well.
  • FoolsRun Level 1 (0 points)
    Totally, I'm really glad we were able to get so specific about it. Thanks, everyone!

    --
    M
  • KingDaveRa Level 1 (5 points)
    I am having the exact same thing.

    Windows XP SP2
    iTunes 7.0
    nVidia Geforce FX6600 GT
    nVidia Detonators 81.98

    I'm using the Windows multi-monitor support. I.e. not nView. Bit annoying it is!
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