iPhone 5s 'This cable or accessory is not certified and may not work reliably...' help? and it the lightning cable to 30 pin adaptor

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iPhone 5s 'This cable or accessory is not certified and may not work reliably...' help? and it the lightning cable to 30 pin adaptor

bought this brand new apple store

and it the original lightning cable to 30 pin from the apple store was replaced 2 time already

and it still say some time and wont charge

This ciPhone 5s 'This cable or accessory is not certified and may not work reliably...' help?able or accessory is not certified and may not work reliably

really confused here since those are original cable

Posted on Jun 13, 2014 10:14 PM

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Answer 1

Best reply

Allan Sampson

Level 10

123,677 points

Jun 14, 2014 1:09 PM in response to moobypets

If the problem is not with the cable, the problem is with the iPhone's connector port or with something else.

Take the iPhone with cable that was exchanged under warranty back to the Apple Store to have both checked.

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Answer 2

raymond73

Level 4

1,843 points

Jun 14, 2014 4:03 PM in response to moobypets

5S does not use a 30 pin connector.

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Answer 3

moobypets Author

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Jun 14, 2014 4:46 PM in response to raymond73

dude it a lightning cable with a 30 pin hole so i can use all the rest off the iphone 4s conector i have evervy where else like in my car the cable made for iphone 4s so i put this at the end and it will make me a iphone 5s cable

http://store.apple.com/ca/product/MD824ZM/A/lightning-to-30-pin-adapter-02-m?fno de=45

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Answer 4

moobypets Author

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Jun 14, 2014 4:47 PM in response to Allan Sampson

ill see if they wanna replace it again http://store.apple.com/ca/product/MD824ZM/A/lightning-to-30-pin-adapter-02-m?fno de=45

this his really starting to get really annoying i got caught with the iphone not charging for the whole drive so when i was at destination my phone was at 1%

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Answer 5

raymond73

Level 4

1,843 points

Jun 15, 2014 4:31 AM in response to moobypets

Dude, that was not clear in your post.

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Answer 6

moobypets Author

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Jun 15, 2014 11:09 AM in response to raymond73

it the original lightning cable to 30 pin from the apple store was replaced 2 time already so im french but i ttought it was simple and clear

sorry

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Answer 7

Aug 1, 2015 8:34 AM in response to moobypets

Generally apple does not allow you to use un-certified charger & cable with any of iPhone version, so you have to replace your apple cable or read blogs telling the way to fix iphone not certified cable issue.

If still you are not able to charge your phone, go to nearest apple customer support office and they will help to figure out your problem.

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Answer 8

Mar 21, 2016 6:01 AM in response to iphonegeekbai

fix iphone not certified cable - when i open this link its 404.

please if you have answers then only put the suggestions.

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