Q: halo, i hav an ipad2 version 4.3.5. now i went for updating it and while updating it shows error 4005. Pls help me in fixing this ... more
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Jun 14, 2014 1:04 AMby King_Penguin,See if these troubleshooting pages help :
Update and restore errors : http://support.apple.com/kb/TS3694#4000
Restore errors 4005, 4013, and 4014 : http://support.apple.com/kb/TS5314
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Jun 14, 2014 1:17 AMby King_Penguin,You've tried the other things on those pages e.g. tried a different USB port on your computer and a different cable, tried the other pages that the first link
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
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If you checked your connections and are still seeing the error message, check for hardware issues.
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Do you have a different computer that you could try ?
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
