1 Reply Latest reply: Jun 16, 2014 2:30 PM by Jason L
Rider Level 2 Level 2 (210 points)

More specifically, iTunes is not viewing my Address Book as the  source database for Contacts sync on the iPhone.  It seems my iPhone's  contacts (via iTunes) is trying to sync with other databases (Microsoft  Outlook 11 or Palm) on the desktop computer.

 

Steps I've tried: 

 

I turned off "Sync Services" in Microsoft Outlook 11 and even  removed the "Main Identity" (the sync service now looks for a Palm  database).

 

I've "Reset Sync History" in iSync, it now shows "conflicts"  between the Address book and a Palm database (which I don't use  anymore).

 

My overall question is this: How do I get my Mac to only see Address Book as the source of my iPhone's contacts sync in iTunes?

 

TIA for any help.