Safari keeps crashing upon opening

Question

daniel2603 Author

Level 1

0 points

Safari keeps crashing upon opening

Hi there,

Here is my crash report. Thank you for your help in advance.

Process: Safari [9852]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: 6.0.5 (8536.30.1)

Build Info: WebBrowser-7536030001000000~6

Code Type: X86-64 (Native)

Parent Process: launchd [299]

User ID: 504

Date/Time: 2014-06-14 22:59:31.098 +0530

OS Version: Mac OS X 10.8.5 (12F45)

Report Version: 10

Interval Since Last Report: 141291 sec

Crashes Since Last Report: 3

Per-App Interval Since Last Report: 3 sec

Per-App Crashes Since Last Report: 2

Anonymous UUID: 9FF9B9CE-5D9A-7464-1B89-AB40F46C2202

Crashed Thread: 8

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000106f8b174

External Modification Warnings:

Thread creation by external task.

VM Regions Near 0x106f8b174:

__TEXT 0000000106321000-0000000106f4f000 [ 12.2M] r-x/rwx SM=COW /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

--> __DATA 0000000106f4f000-0000000107162000 [ 2124K] rw-/rwx SM=COW /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

__DATA 0000000107162000-0000000107167000 [ 20K] rw-/rwx SM=PRV /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

Thread 0:: Dispatch queue: com.apple.main-thread

0 com.apple.CoreFoundation 0x00000001058ca7b3 __CFStringCreateImmutableFunnel3 + 2243

1 com.apple.CoreFoundation 0x00000001058deccb CFStringCreateWithBytes + 59

2 com.apple.ColorSync 0x000000010a6961c7 ColorSyncCreateSignatureFromFourCharCode + 37

3 libCSync.A.dylib 0x000000010fa045ff SetTRCTag + 51

4 libCSync.A.dylib 0x000000010fa01f92 create + 1306

5 libCSync.A.dylib 0x000000010fa02bd2 CMSTransformCreate + 28

6 com.apple.CoreGraphics 0x0000000109b81409 CGColorTransformCreate + 831

7 libRIP.A.dylib 0x00000001110da19c ripc_GetDefaultColorTransform + 84

8 libRIP.A.dylib 0x00000001110da029 ripc_BeginLayer + 1293

9 com.apple.CoreGraphics 0x0000000109bc792a CGContextBeginTransparencyLayerWithRect + 136

10 com.apple.coreui 0x0000000108705950 CUIPenCG::BeginLayerWithRect(void*, CGRect, __CFDictionary const*) + 54

11 com.apple.coreui 0x00000001086fd303 CUIArtFileRenderer::DrawPushButton(CUIDescriptor const*) + 983

12 com.apple.coreui 0x00000001086fc47c CUIArtFileRenderer::Draw(CUIDescriptor const*, CGAffineTransform, CUIReturnInfo&) + 536

13 com.apple.coreui 0x00000001086d7895 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 3343

14 com.apple.coreui 0x0000000108702bcb CUIDraw + 180

15 com.apple.AppKit 0x0000000106588827 -[NSButtonCell drawBezelWithFrame:inView:] + 410

16 com.apple.AppKit 0x00000001064e2839 -[NSButtonCell drawWithFrame:inView:] + 489

17 com.apple.AppKit 0x00000001064c47d6 -[NSControl drawRect:] + 400

18 com.apple.AppKit 0x00000001064b8064 -[NSView _drawRect:clip:] + 4217

19 com.apple.AppKit 0x00000001064b66c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656

20 com.apple.AppKit 0x00000001064b6ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704

21 com.apple.AppKit 0x00000001064b6ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704

22 com.apple.AppKit 0x00000001064b46f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817

23 com.apple.AppKit 0x00000001064b4143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314

24 com.apple.AppKit 0x00000001064afd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675

25 com.apple.AppKit 0x0000000106479c93 -[NSView displayIfNeeded] + 1830

26 com.apple.AppKit 0x0000000106536a18 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1377

27 com.apple.AppKit 0x0000000106536038 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 940

28 com.apple.AppKit 0x000000010636f31c -[NSApplication _orderFrontModalWindow:relativeToWindow:] + 468

29 com.apple.AppKit 0x000000010636ebff -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector :contextInfo:] + 778

30 com.apple.AppKit 0x00000001066c0d57 -[NSApplication beginModalSessionForWindow:] + 37

31 com.apple.Safari.framework 0x00000001037425fd -[BrowserApplication beginModalSessionForWindow:] + 76

32 com.apple.AppKit 0x00000001066c090a -[NSApplication runModalForWindow:] + 100

33 com.apple.AppKit 0x00000001066b3384 -[NSAlert runModal] + 159

34 com.apple.AppKit 0x00000001063c9e24 __54-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_0 + 1082

35 com.apple.AppKit 0x00000001063c999f -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28

36 com.apple.AppKit 0x00000001063c993e -[NSPersistentUIManager promptToIgnorePersistentState] + 196

37 com.apple.AppKit 0x000000010647a606 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 194

38 com.apple.AppKit 0x000000010647a445 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 553

39 com.apple.AppKit 0x000000010647a04c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351

40 com.apple.Foundation 0x0000000105c7e07b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308

41 com.apple.Foundation 0x0000000105c7dedd _NSAppleEventManagerGenericHandler + 106

42 com.apple.AE 0x0000000109790078 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307

43 com.apple.AE 0x000000010978fed9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37

44 com.apple.AE 0x000000010978fd99 aeProcessAppleEvent + 318

45 com.apple.HIToolbox 0x00000001080ff709 AEProcessAppleEvent + 100

46 com.apple.AppKit 0x0000000106476836 _DPSNextEvent + 1456

47 com.apple.AppKit 0x0000000106475df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

48 com.apple.Safari.framework 0x00000001037425a2 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162

49 com.apple.AppKit 0x000000010646d1a3 -[NSApplication run] + 517

50 com.apple.AppKit 0x0000000106411bd6 NSApplicationMain + 869

51 com.apple.Safari.framework 0x0000000103919564 SafariMain + 166

52 libdyld.dylib 0x0000000108cfe7e1 start + 1

Thread 1:

0 libsystem_kernel.dylib 0x0000000108ed96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x0000000108d65f1c _pthread_workq_return + 25

2 libsystem_c.dylib 0x0000000108d65ce3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x0000000108d50191 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x0000000108ed9d16 kevent + 10

1 libdispatch.dylib 0x0000000108ccadea _dispatch_mgr_invoke + 883

2 libdispatch.dylib 0x0000000108cca9ee _dispatch_mgr_thread + 54

Thread 3:

0 libsystem_kernel.dylib 0x0000000108ed96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x0000000108d65f1c _pthread_workq_return + 25

2 libsystem_c.dylib 0x0000000108d65ce3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x0000000108d50191 start_wqthread + 13

Thread 4:: WebCore: IconDatabase

0 libsystem_kernel.dylib 0x0000000108ed9faa pread + 10

1 libsqlite3.dylib 0x000000010473d8d6 unixRead + 102

2 libsqlite3.dylib 0x0000000104771666 readDbPage + 470

3 libsqlite3.dylib 0x0000000104770090 sqlite3PagerAcquire + 400

4 libsqlite3.dylib 0x0000000104814590 btreeGetPage + 32

5 libsqlite3.dylib 0x0000000104814532 getAndInitPage + 66

6 libsqlite3.dylib 0x00000001047a213d moveToChild + 45

7 libsqlite3.dylib 0x000000010481497d moveToLeftmost + 93

8 libsqlite3.dylib 0x00000001047a44dd sqlite3BtreeNext + 765

9 libsqlite3.dylib 0x00000001047a4329 sqlite3BtreeNext + 329

10 libsqlite3.dylib 0x0000000104795034 sqlite3VdbeExec + 22484

11 libsqlite3.dylib 0x000000010478f2ab sqlite3_step + 3691

12 com.apple.WebCore 0x000000010ca43e6d WebCore::SQLiteStatement::step() + 61

13 com.apple.WebCore 0x000000010ca44640 WebCore::IconDatabase::performURLImport() + 928

14 com.apple.WebCore 0x000000010ca42c7f WebCore::IconDatabase::iconDatabaseSyncThread() + 479

15 com.apple.JavaScriptCore 0x000000010438525f ***::wtfThreadEntryPoint(void*) + 15

16 libsystem_c.dylib 0x0000000108d63772 _pthread_start + 327

17 libsystem_c.dylib 0x0000000108d501a1 thread_start + 13

Thread 5:

0 libsystem_kernel.dylib 0x0000000108ed96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x0000000108d65f1c _pthread_workq_return + 25

2 libsystem_c.dylib 0x0000000108d65ce3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x0000000108d50191 start_wqthread + 13

Thread 6:: com.apple.CoreAnimation.render-server

0 libsystem_kernel.dylib 0x0000000108ed7686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x0000000108ed6c42 mach_msg + 70

2 com.apple.QuartzCore 0x000000010498b17b CA::Render::Server::server_thread(void*) + 403

3 com.apple.QuartzCore 0x0000000104a0fdc6 thread_fun + 25

4 libsystem_c.dylib 0x0000000108d63772 _pthread_start + 327

5 libsystem_c.dylib 0x0000000108d501a1 thread_start + 13

Thread 7:

0 libsystem_kernel.dylib 0x0000000108ed96d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x0000000108d65f1c _pthread_workq_return + 25

2 libsystem_c.dylib 0x0000000108d65ce3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x0000000108d50191 start_wqthread + 13

Thread 8 Crashed:

0 ??? 0x0000000106f8b174 0 + 4411928948

Thread 8 crashed with X86 Thread State (64-bit):

rax: 0x0000000106b274ed rbx: 0x0000000000000054 rcx: 0x00000001048ca000 rdx: 0x0000000000000054

rdi: 0x00000001048ca000 rsi: 0x0000000104f3f000 rbp: 0x00000001048cbff0 rsp: 0x00000001048cbf68

r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000

r12: 0x000000010705f4b0 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000104f3f000

rip: 0x0000000106f8b174 rfl: 0x0000000000010206 cr2: 0x0000000106f8b174

Logical CPU: 4

Binary Images:

0x1036ef000 - 0x1036effff com.apple.Safari (6.0.5 - 8536.30.1) <7E1AB8E9-8D8B-3A43-8E63-7C92529C507F> /Applications/Safari.app/Contents/MacOS/Safari

0x1036f5000 - 0x103bfcff7 com.apple.Safari.framework (8536 - 8536.30.1) <5C62034A-BAA0-32BB-84C2-2559389B72C4> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari

0x103f5e000 - 0x103f5fff7 libSystem.B.dylib (169.3) <DF030DDB-DF22-3769-A8CD-9806DDB84008> /usr/lib/libSystem.B.dylib

0x103f68000 - 0x103f7efff com.apple.Accounts (211.2 - 211.2) <F62749B0-AEA6-3673-8FD7-550E21622893> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts

0x103f97000 - 0x103f98fff libquit.dylib (130.1) <6012FB61-1D85-311F-A557-690C7D4C2A66> /usr/lib/libquit.dylib

0x103fa4000 - 0x103fd0fff com.apple.framework.Apple80211 (8.5 - 850.252) <73506CA1-CF76-3A98-A6F2-3DDAC10CB67A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x103fe7000 - 0x103fe7fff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x103fee000 - 0x103feefff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x103ff7000 - 0x104053fff com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation

0x104087000 - 0x104093fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

0x1040a6000 - 0x104114ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x104146000 - 0x1043e1ff7 com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x10448e000 - 0x10468efff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib

0x104736000 - 0x104833fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib

0x104850000 - 0x104888fff libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib

0x104899000 - 0x1048a8ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib

0x1048b2000 - 0x1048c1fff com.apple.opengl (1.8.10 - 1.8.10) <AD49CF56-B7C1-3598-8610-58532FC41345> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x1048ce000 - 0x104a7cfff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x104b39000 - 0x104e0aff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x104f40000 - 0x104fbfff7 com.apple.securityfoundation (6.0 - 55115.4) <9291CE2A-37D9-39DF-956E-7B2650A9F3B0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x105001000 - 0x105035fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

0x105063000 - 0x1050b4ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x1050e9000 - 0x105274fff com.apple.WebKit (8536 - 8536.30.1) <56B86FA1-ED74-3001-8942-1CA2281540EC> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

0x105369000 - 0x105555ff7 com.apple.WebKit2 (8536 - 8536.30.1) <5A3C2412-FF47-3160-9634-32222C98D887> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2

0x1056c4000 - 0x10572cff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib

0x105789000 - 0x1058a192f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib

0x1058c2000 - 0x1058c2fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x1058c7000 - 0x105ab1ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x105c15000 - 0x105c15fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x105c1b000 - 0x105f7afff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x10619d000 - 0x10619efff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib

0x1061a6000 - 0x1062bffff com.apple.ImageIO.framework (3.2.2 - 851) <6552C673-9F29-3B31-A12E-C4391A950965> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x106321000 - 0x106f4efff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x107644000 - 0x1077b9ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x107879000 - 0x10788bff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib

0x107892000 - 0x107894fff com.apple.OAuth (18.1 - 18.1) <0DC79455-CF81-3873-87BD-6BD14D89A6F5> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth

0x10789b000 - 0x1078a5ff7 com.apple.xpcobjects (103 - 103) <9496FA67-F53E-37B8-845A-462B924AA5BE> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects

0x1078b1000 - 0x1078f4ff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

0x107932000 - 0x107a84fff com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x107b14000 - 0x107b14ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <6D314680-7409-3BC7-A807-36341411AF9A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x107b1c000 - 0x107d51ff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x107e55000 - 0x107ec2ff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x107f02000 - 0x108022fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

0x108095000 - 0x1083c5fff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x108520000 - 0x10852afff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x108535000 - 0x108581ff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib

0x10859a000 - 0x108697ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib

0x1086d0000 - 0x108795ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x108812000 - 0x108875fff com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <FEAB83AB-1DE5-3813-BA48-7A7F2374CCF0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x10889d000 - 0x1088a3fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x1088b3000 - 0x1088b4fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib

0x1088bb000 - 0x1088d1fff com.apple.MultitouchSupport.framework (237.4 - 237.4) <0F7FEE29-161B-3D8E-BE91-308CBD354461> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

0x1088e5000 - 0x10890cff7 com.apple.PerformanceAnalysis (1.16 - 16) <96A89CD5-16E9-37CA-8740-22B5DB5A4679> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

0x10892c000 - 0x108943fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

0x108952000 - 0x108a24ff7 com.apple.CoreText (260.0 - 275.17) <AB493289-E188-3CCA-8658-1E5039715F82> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x108a8a000 - 0x108b64fff com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

0x108be7000 - 0x108c08ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib

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0x10c730000 - 0x10c78cff7 com.apple.Symbolication (1.3 - 93) <84D69A46-BB0A-3DBE-ABC2-B767F61EC221> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

0x10c7ce000 - 0x10c804fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

0x10c829000 - 0x10c875fff com.apple.framework.CoreWLAN (3.4 - 340.18) <3735FB49-30C0-3B11-BE25-2ACDD96041B5> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x10c8a1000 - 0x10c8f0fff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x10c92d000 - 0x10c931ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

0x10c93e000 - 0x10c941fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

0x10c94c000 - 0x10c961fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x10c97f000 - 0x10c99cff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x10c9b1000 - 0x10c9b3ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

0x10c9bb000 - 0x10c9bdfff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x10c9c9000 - 0x10ca05fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices

0x10ca26000 - 0x10ca31ff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer

0x10ca3e000 - 0x10d9fdff7 com.apple.WebCore (8536 - 8536.30.2) <3FF4783B-EF75-34F5-995C-316557148A18> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

0x10f948000 - 0x10f976fff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal

0x10f9da000 - 0x10f9e8fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian

0x10f9ff000 - 0x10fa0bfff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x11073e000 - 0x1109cfff7 com.apple.RawCamera.bundle (5.03 - 729) <DBA059CC-E78F-356F-B435-DA62A746F4D4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

0x110c9e000 - 0x110d8fff7 com.apple.PubSub (1.0.5 - 65.32) <ACEFD82D-94CB-3ACD-A74F-F0F244462A71> /System/Library/Frameworks/PubSub.framework/PubSub

0x110dfb000 - 0x110e6bfff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport

0x110ebc000 - 0x110fbefff libcrypto.0.9.8.dylib (47.2) <CF3BAB7E-4972-39FD-AF92-28ACAFF0873E> /usr/lib/libcrypto.0.9.8.dylib

0x1110c1000 - 0x1110edff7 libRIP.A.dylib (333.1) <CC2A33EB-409C-3C4D-97D4-41F4A080F874> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x1110fc000 - 0x111100fff libCGXType.A.dylib (333.1) <16625094-813E-39F8-9AFE-C1A24ED11749> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

0x7fff632ef000 - 0x7fff6332394f dyld (210.2.3) <8958FE97-5830-3928-BC38-23136E7D3783> /usr/lib/dyld

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 3

thread_create: 1

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 41183

thread_create: 62

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=162.2M resident=130.0M(80%) swapped_out_or_unallocated=32.2M(20%)

Writable regions: Total=1.1G written=14.9M(1%) resident=18.1M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)

REGION TYPE VIRTUAL

=========== =======

CG backing stores 512K

CG image 4K

CG shared images 1216K

CoreServices 2568K

JS JIT generated code 8K

JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)

MALLOC 87.3M

MALLOC guard page 48K

Memory tag=240 4K

Memory tag=242 12K

Memory tag=251 36K

SQLite page cache 576K

STACK GUARD 56.0M

Stack 11.6M

VM_ALLOCATE 16.1M

__DATA 14.0M

__IMAGE 528K

__LINKEDIT 37.8M

__TEXT 124.5M

__UNICODE 544K

mapped file 43.6M

shared memory 308K

=========== =======

TOTAL 1.4G

TOTAL, minus reserved VM space 397.2M

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.69f4

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142314737334148302D4348392020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142314737334148302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD HTS547575A9E384, 750.16 GB

Serial ATA Device: HL-DT-ST DVDRW GS31N

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: Rugged USB3-FW, 0x059f (LaCie), 0x1061, 0xfd120000 / 4

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Jun 14, 2014 10:34 AM

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Answer 1

Best reply

Linc Davis

Level 10

209,547 points

Jun 14, 2014 12:28 PM in response to daniel2603

You probably installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)

Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.

Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.

Step 1

In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that theVersion is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.

There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.

This step does not completely inactivate Genieo.

Step 2

Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.

Triple-click anywhere in the line below on this page to select it:

/Library/Frameworks/GenieoExtra.framework

Right-click or control-click the line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.

If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.

Move each of these items to the Trash in the same way:

/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client

/usr/lib/libgenkit.dylib

/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib

~/Library/Application Support/com.genieoinnovation.Installer

~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist

If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.

Restart and empty the Trash. Don't try to empty the Trash until you have restarted.

Step 3

From the Safari menu bar, select

Safari ▹ Preferences... ▹ Extensions

Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.

Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.

Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.

You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.

Reply

Answer 2

Jun 14, 2014 12:30 PM in response to daniel2603

Troubleshoot malware.

Help here ..

The Safe Mac » Adware Removal Guide

The Safe Mac » Genieo

The Safe Mac » Mac Malware Guide

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