I can't get my facetime to open and when it does the screen is black?

When I click on my facetime icon no screen comes up but the green camera light turns on. I can also hear when someone is calling but have no way to answer. When I try to do anything I just get a black screen and I haven't been able to open preferences. I also haven't been having any luck with skype either which makes me think it is my camera. I was having this problem before but restarting my computer had solved it up until now. Any suggestions?

MacBook Pro

Posted on Jun 14, 2014 2:21 PM

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2 replies

Jun 15, 2014 9:37 AM in response to m1678

FaceTime for Mac: Troubleshooting FaceTime


How to Troubleshoot iSight


If you are using Apple - OS X Mavericks, see iSight camera failure after OS X 10.9 Mavericks update


(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)

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I can't get my facetime to open and when it does the screen is black?

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