I have just updated ProTools after the 'death' of my poor old (2007) MacBook pro.
As far as I can make out, I have got everything sorted - setup iLok2, licence transferred from old iLok, activated, downloaded PT11.1.3, installed drivers, Air Creative, installed PT11.1.3 with numerous restarts.
When I try to run PT11, I get a message to say that it has failed to open and I can display a big report to sendd to Apple.
Below is the info in the Mac, the o/s and the start of the report. Can somebody please point me to the issue and a solution (suicide is looming as one !!).
A: My computer :
Model Name: iMac
Model Identifier: iMac14,2
Processor Name: Intel Core i5
Processor Speed: 3.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256Kb
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: IM142.0118.B01
SMC Version (system): 2.15f2
Serial Number (system): C02MF3XGF8J5
Hardware UUID: A5944A19-AC3D-5107-99E7-BF8651478AF2
Macintosh HD:
Available: 952.1 GB (952,096,284,672 bytes)
Capacity: 999.35 GB (999,345,127,424 bytes)
Mount Point: /
File System: Journaled HFS+
Writable: Yes
Ignore Ownership: No
BSD Name: disk0s2
Volume UUID: C55D4ED4-37EB-31D5-95C7-C04584FCC521 Physical Drive:
Media Name: APPLE HDD ST1000DM003 Media
Medium Type: Rotational
Protocol: SATA
Internal: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. Status: Verified
OS Version : Mac OS X 10.9.3 (13d65)
B: The connected device for audio :
003Rack:
Manufacturer: Digidesign
Model: 0xAB0000
GUID: 0xA07E0000AB0000
Maximum Speed: Up to 400 Mb/sec Connection Speed: Up to 400 Mb/sec Sub-units:
003Rack Unit:
Unit Software Version: 0x1 Unit Spec ID: 0xAB
C: Error when I attempt to start PT11:
Process:Pro Tools [351]
Path: /Applications/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.avid.ProTools
Version: 11.1.3.325 (11.1.3d325)
Code Type: X86-64 (Native)
Parent Process: launchd [191]
Responsible: Pro Tools [351]
I am holding my breath in hope . . .
