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Safari: Pop-up windows for "Mac Keeper"; Random search results and ads everywhere!

Please help! A very annoying pop up window called "Mac Keeper" keeps popping up.

Also, when i search something in google; or any search engine; I will get random results.

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iMac, OS X Mavericks (10.9.3)

Posted on Jun 14, 2014 5:26 PM

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3 replies

Jun 14, 2014 6:57 PM in response to antwonio

There are two possibilities: either the router has been hacked to direct DNS queries to a malicious server, or it's using the right DNS servers, but those servers have been hacked. The first possibility is more likely.

Follow the manufacturer's instructions to reset the router to the default state. Usually that involves inserting the end of a straightened paper clip or a similar tool into a pinhole somewhere in the back of the device, and pressing a switch inside for about 15 seconds. The pinhole may be marked "RESET."

Repeat the initial setup process. Make sure the router does not allow remote setup from the Internet (WAN port), if it has that feature—most do. The DNS servers should be set automatically by your ISP. If you still have trouble with those servers selected, contact your ISP.

Another option, if your ISP fails to secure its servers promptly, is to use an alternative DNS service such as Google DNS or OpenDNS. I don't recommend either one. Don't believe the marketing hype about OpenDNS, in particular. There are no advantages to using it if your ISP is delivering the service you pay for.

If you have a wireless network, it must be secured with WPA 2 encryption. The passwords for the network and the router must each be a string of at least 10 random upper- and lower-case letters and digits, and they should be different. Any password that you can remember is weak.

Sep 27, 2014 2:47 AM in response to antwonio

Like many of you, I struggled with this constant mackeeper and other ad popping up in a new tab. Deleting cache files and removing all website data from preference did not work for me.

After trying many suggestions, I finally got this evil mackeeper popup down. They were hiding under VSearch.framework


The one that worked for me is this.


1. Go to your hard drive.

2. System/Library/Frameworks

3. Identify VSearch.framework

4. Move to trash.

5. Done


It worked like a charm for me. No more ad! YEAY! 🙂

Safari: Pop-up windows for "Mac Keeper"; Random search results and ads everywhere!

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