Exchange Password

It is asking for your email password.

Did your University set up the Gmail email accounts as Exchange accounts?

If not, you cannot create the account as an Exchange account.

jessi.wilson wrote:

No, asking for the "exchange" password

If your university is paying Google, they may have your accounts set up using Exchange servers. In that case, your email password and your Exchange password are one and the same. Try it.

Just use your email password where it says Exchange password.

The Exchange password is how you would access the Exchange server, which would be the password for your user, which would be your email password.

However, as Allan has indicated, and I had forgotten, Google has stopped supporting Active Sync on the iPhone for accessing Gmail as an Exchange account on the iPhone. You need to recheck with your university IT department, since I would imagine they have prepared for this issue with iOS devices.

ChrisJ4203 wrote:

However, as Allan has indicated, and I had forgotten, Google has stopped supporting Active Sync on the iPhone for accessing Gmail as an Exchange account on the iPhone. You need to recheck with your university IT department, since I would imagine they have prepared for this issue with iOS devices.

Google stopped support Exchange accounts for free accounts, not paid ones. The University could still be using Exchange accounts.

You're welcome.

Delete the account and if you are able to set up the account using the Gmail account preset on the iPhone with your current password for the email account, the University has not set up the account as an Exchange account or there is a problem with the Exchange account setup with Google or your password has been changed.

That is true. I know that a number of educational institutions have changed over from hosting their own Exchange mail servers for students to a Gmail solution. They did it at the university where my son just graduated, however it was not set up as Exchange, they had to set it up as a regular Gmail account and fetch mail.

ChrisJ4203 wrote:

That is true. I know that a number of educational institutions have changed over from hosting their own Exchange mail servers for students to a Gmail solution. They did it at the university where my son just graduated, however it was not set up as Exchange, they had to set it up as a regular Gmail account and fetch mail.

Some of them do it that way, some of them have university domain names and complicated processes for setting up the email. My usual advice is the same as yours and Allan's: Ask your IT department.

Best of luck.