7 Replies Latest reply: Jun 14, 2014 9:42 PM by Allan Sampson
Bleazy Level 1 Level 1 (0 points)

I have two accounts, one hotmail and one gmail. Together I have 5860 unread emails on my phone. All of these emails take way too much space on my phone so I wanted to know how I could limit it from 5860 to something like 50 like it was before iOS7. Thanks!!


iPhone 5s, iOS 7.1.1
  • Templeton Peck Level 9 Level 9 (59,790 points)

    Change the mail days to sync option for each account.

  • Bleazy Level 1 Level 1 (0 points)

    How do I do that?

  • Allan Sampson Level 10 Level 10 (123,370 points)

    No there isn't.

     

    Have the emails been read via webmail access using a browser on your computer or with an email client on your computer if both email accounts are being accessed with an email client on your computer?

     

    With that many unread emails on the iPhone, that sounds like one or both email accounts were created as a POP account. When creating an existing email account as a POP account with an email client on a computer or on a device such as the iPhone, all existing received emails at the incoming mail server that remain on the server are downloaded as new and unread emails.

     

    If the accounts were created as an IMAP account and all emails have been read elsewhere, they would not be available on the iPhone as unread emails since all server stored mailboxes with an IMAP account are kept synchronized with the server.

  • Bleazy Level 1 Level 1 (0 points)

    I dont read my emails if they arent important but still I want a limit on how many emails load on my phone. I dont want emails all the way back from 2007 loading if you know what I mean.

  • Allan Sampson Level 10 Level 10 (123,370 points)

    If the accounts were not created as a POP account and that many unread emails were/are not important enough for you read with some dating back to 2007, delete them from the server via webmail access using a browser. This will remove the emails from being avaialble on your iPhone since all server stored mailboxes with an IMAP account are kept synchronized with the server.

     

    There is no setting to limit the number of emails, and all unread emails have not been fully downloaded not if you are accessing the accounts as IMAP accounts.

  • Bleazy Level 1 Level 1 (0 points)

    I dont know what POP or IMAP is but alot of times I find myself searching through my mail for some email that I got a really long time ago so I dont want to delete all of my mail from hotmail. Even if I did it would just be restarting the cycle no? it would slowly climb back up to 5000 again right? Wouldnt I have to go delete all my mail again? I just dont want my phone to load all this mail just the recent ones is all. Thanks.

  • Allan Sampson Level 10 Level 10 (123,370 points)

    I didn't say delete all, I said to delete the email not important enough for you to read during all this time with some not read dating back to 2007.

     

    And yes the cycle would restart again if you get that many emails not important enough for you to read when received.

     

    All unread email has not been fully downloaded until opened. All you are seeing is the number of preview lines you have selected to be shown. When opened, the email is fully downloaded except for attachments depending on the size of the email attachments and your internet connection at the time.