Carlingfl
Level 1 (0 points)

Q: iMovie not opening. Error 1712

I updated iMovie last night to iMovie 10.0.3 from iMovie 09. It took all night to download. When I opened it this morning it was working well and then I closed the app. When I tried to open it again, the grey bar at the top changed to iMovie but the application window didn't appear. I tried opening it through the Finder but that didn't help. I've tried restarting and shutting down the computer but that didn't help either. Please help!

MacBook Air, OS X Mavericks (10.9.3)

Posted on Jun 15, 2014 1:44 AM

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Carlingfl

Q: iMovie not opening. Error 1712

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  • Helpful answers

  • by mario49,

    mario49 mario49 Jun 17, 2014 12:37 PM in response to Carlingfl
    Community Specialists
    Jun 17, 2014 12:37 PM in response to Carlingfl

    Hey Carlingfl,

     

    Thanks for using Apple Support Communities.

     

    Looks like you are not able to use the main window in iMovie. One thing you can do to try and bring the window back is to restore the window layout.

     

    iMovie (2013): Change the “iMovie” window layout

    http://support.apple.com/kb/PH14742

     

    Restore the default window layout

    Choose Window > Revert to Original Layout.

     

     

    Have a nice day,

    Mario

  • by Carlingfl,

    Carlingfl Carlingfl Jul 2, 2014 5:06 AM in response to mario49
    Level 1 (0 points)
    Jul 2, 2014 5:06 AM in response to mario49

    Hey Mario.

     

    When I open iMovie 11 from the dock nothing happens. It just bounces but does nothing else. When I try to open it in Finder, the grey bar comes up but the 1712 message appears again and when I try to hover over the grey bar, the spinning multicoloured wheel comes out.

     

    Thanks for trying to help!

     

    Carlingfl

  • by Bengt Wärleby,

    Bengt Wärleby Bengt Wärleby Jul 2, 2014 5:10 AM in response to Carlingfl
    Level 6 (19,450 points)
    Jul 2, 2014 5:10 AM in response to Carlingfl

    Hi

     

    Taken from my notes of standard answers:

     

    Error -1712 errAETimeout Apple event timed out

     

    Can be so many things. I would

     

    Secure a minimum of 25Gb free space on Start-up (Mac OS) hard disk as iDVD, DVD-player, Mac OS etc. needs this to work OK.

     

    Then I would close down my Mac (no Mains for about 20 minutes) - then re-start it and see if the Error re-appear when clicking on the Movie.dmg/.img file (to get it to mount as an imaginary DVD disk)

     

    If no error - then try playing it with Apple DVD-player tool.

     

    Yours Bengt W