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Helpful answers
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Jun 17, 2014 2:37 PM in response to 王梓from上海by matt00,Hey 王梓from上海,
Thanks for the question. I understand you are having issues with your iPod. The following resource may provide a solution:
http://support.apple.com/kb/TS1383
Additional Information:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Thanks,
Matt M.