Good afternoon,When I connect my iPad to my brand new MacBook Pro via the USB cable, the 'charging' icon apears for a SPLIT SECOND, then goes back to the normal battery icon, and repeats over and over and over and over.. And in iTunes, I get the error "iTunes could not connect to this iPhone. This device is no longer connected" over and over.. it's as though it's picking up the iPad for a split second, then dropping the connection again.I have tried two different USB cables, both of which work to charge the iPad when used in a plug socket instead.I have tried re-installing iTunes.I have cold-restarted the iPad.I have restarted the Mac.My iOS and OSX are both fully up to date.The USB slots on my MacBook are fine as I'm using them to charge/sync my iPhone 5S, no problem.I'm at a loss! Any help recommended. I've included a 5 second YouTube clip below of the battery icon flashing on/off.Thanks,Joehttp://www.youtube.com/watch?v=aMgJQNnl6iI

Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jahoe22 Author

Level 1

0 points

Cannot connect my iPad 2 to my MacBook Pro Retina via iTunes

Good afternoon,

When I connect my iPad to my brand new MacBook Pro via the USB cable, the 'charging' icon apears for a SPLIT SECOND, then goes back to the normal battery icon, and repeats over and over and over and over..

And in iTunes, I get the error "iTunes could not connect to this iPhone. This device is no longer connected" over and over.. it's as though it's picking up the iPad for a split second, then dropping the connection again.

I have tried two different USB cables, both of which work to charge the iPad when used in a plug socket instead.
I have tried re-installing iTunes.
I have cold-restarted the iPad.
I have restarted the Mac.
My iOS and OSX are both fully up to date.
The USB slots on my MacBook are fine as I'm using them to charge/sync my iPhone 5S, no problem.

I'm at a loss! Any help recommended. I've included a 5 second YouTube clip below of the battery icon flashing on/off.

Thanks,

Joe

http://www.youtube.com/watch?v=aMgJQNnl6iI

iPad, iOS 7.1.1, MacBook running Mavericks 10.9.3

Posted on Jun 15, 2014 6:55 AM

There are no replies.

Cannot connect my iPad 2 to my MacBook Pro Retina via iTunes