Still Charging applies and can't buy anything !!! check your payment information !!!!!

Question

Level 1

1 points

Still Charging applies and can't buy anything !!! check your payment information !!!!!

Hello Apple Support,

Please this is the second topic and I need a fast response and hope this fixed, I charged may 8 or 9 Times until now and Still my Credit Card Information not Confirmed or allowed to buy Apps !!! same details in The Bank I used, Same details in my Paypal as Verified I used ? So what I can do. I think your help needed to confirm it from your side please. Waiting for your Confirm and what I can do waiting for your Reply

Thanks in advance

iPad Air Wi-Fi, Cellular, iOS 7.1.1

Posted on Jun 15, 2014 8:36 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Jun 15, 2014 11:32 AM in response to SmaRtSEED

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.

What actually happens when you try to buy something ? If you are getting an error message then what does it say ? For a credit card to have a chance of being accepted it needs to be registered to the same name and address as on your iTunes account, and it needs to have been issued by a bank in the country where you and your iTunes account are.

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Answer 2

SmaRtSEED Author

Level 1

1 points

Jun 15, 2014 1:54 PM in response to King_Penguin

everytime I try to change my location or updating my Address I got charged !! how come I charged every time 1$ and every time can't buy and apps after I click on the app page to buy it transfer me again to the payment methods and I click done it charged only 1$ and giving message (The payment information Not Matching with the Bank ) Like that and I swear I used the same So why charging is OK and buying Apps is not !!! also I used my Credit Card for Shopping Online on a lot of webites and everthing going fine.. So what I have to do

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Answer 3

King_Penguin

Level 10

334,144 points

Jun 15, 2014 2:01 PM in response to SmaRtSEED

The $1 is not a charge. Each time that you change your card details (or your name and address) a small temporary store holding charge (i.e. $1) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.

Store holding charge : http://support.apple.com/kb/HT3702

Your name and address on your iTunes account match your credit card, and the card was issued by a bank in the country where you are and which you have on your iTunes account ?

See this page about bank records not matching : http://support.apple.com/kb/TS1646

If the steps on it don't fix it then try what it says at the bottom of the page :

If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.

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