iPhoto - won't upgrade after Maverick upgrade

Question

iPhoto - won't upgrade after Maverick upgrade

Hi All

Recently upgraded to Maverick - all updates have worked except iPhoto - when attempting update I get numerous error messages:

'These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.'

Followed by:

'This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.'

Followed by:

'There was an error in the App Store. Please try again later. (null)'

Any ideas?

Cheers

Paul

Posted on Jun 15, 2014 3:21 PM

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Answer 1

léonie

Level 10

200,723 points

Jun 15, 2014 3:31 PM in response to Paul Alabaster

Paul,

did you use a different Apple ID, when you set up your Mac? Or did someone else set up iPhoto for you, using a different Apple ID?

To be able to update iPhoto, sign out of the App Store (from the Store menu) and sign in again using the Apple ID that has been used, when you set up your Mac or installed iPhoto originally.

-- Léonie

If you do not remember the password of your older Apple ID, you can reset it at

iforgot.apple.com

If the rescue email is not working and you do not know the answers to your security questions, contact Apple Support:

Apple ID: All about Apple ID security questions

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Answer 2

Kappy

Level 10

362,017 points

Jun 15, 2014 3:27 PM in response to Paul Alabaster

You need to delete the apps that produce the error, then purchase them using your Apple ID in the App Store. This problem arose because either you have changed your Apple ID since they were purchased or you bought the computer from another person who failed to remove them from the computer before selling it to you.

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Answer 3

Jun 15, 2014 3:29 PM in response to léonie

I am using the same ID when I originally bought the computer

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Answer 4

Jun 15, 2014 3:30 PM in response to Kappy

Bought the computer brand new....

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Answer 5

Kappy

Level 10

362,017 points

Jun 15, 2014 3:33 PM in response to Paul Alabaster

The point is did you change the Apple ID? Did someone else purchase them using a different Apple ID? Are you trying to redownload them from the Purchases listing in the App Store?

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Answer 6

Jun 15, 2014 3:35 PM in response to Kappy

I have not changed my apple ID - the computer was purchased new so I used the id for all purchases - trying to update the programme following Maverick upgrade but not simply not working

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Answer 7

Kappy

Level 10

362,017 points

Jun 15, 2014 3:46 PM in response to Paul Alabaster

Exactly what are you trying to upgrade? Is it an older version of iPhoto? You may be trying to upgrade aversion of iPhoto that is before 9.x.x and, thus, not eligible for a free upgrade meaning you must purchase the current version of iPhoto (just a guess on my part.)

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Answer 8

Jun 15, 2014 3:48 PM in response to Kappy

I think that might be the problem - currently downloading new version - fingers crossed it works! Thanks for help guys

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