Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?
iPad
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
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Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
When I plugged it in to restore from itunes- it gave the option to restore or cancel. I started it to restore. But it stops and gives the error message that it cannot restore because itunes could not connect to iPad because it is locked with a passcode.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.
I've tried this. I get this error message " Itunes could not connect to the Ipad because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with itunes"
If you follow step 1 to step 4 closely, it will not ask for passcode.
Them try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port. 2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off. * If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons. 3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Note: If you see the battery charge warning, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. 4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button: 5. If necessary, open iTunes. You should see the following "recovery mode" alert: 6. Use iTunes to restore the device. |
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
Diavonex wrote:
If you follow step 1 to step 4 closely, it will not ask for passcode.
Is that true with IOS-7?
Yes.
Thank you- fifth time's the charm :)
You are most welcome 🙂
Diavonex wrote:
Yes.
Now I'm confused. If a thief were to go into recovery mode per those instructions, does that defeat the locking capability of the iCloud "Find my..." function? Or does "Find my..." work even after the device is restored via recovery mode?
Recovery Mode will remove passcode but it'll ask for Apple ID and Passcode when you want to activate the iPad (Activation Lock)
Diavonex wrote:
Recovery Mode will remove passcode but it'll ask for Apple ID and Passcode when you want to activate the iPad.
So a thief can bypass the device passcode but the "Find my..." function (if enabled) will still prevent the thief from using the device. Thanks.
After Rcovery Mode, you need to activate iPad before you can use it. That's where the thief gets block.
Diavonex wrote:
After Rcovery Mode, you need to activate iPad before you can use it. That's where the thief gets block.
Thanks. This blocking occurs only if the legitimate owner previously enabled the "Find my..." function, correct?
Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?
