iPad Air has the Interpol ucash virus, screen locked and can't do anything with it. Any ideas how to sort this please?

If your iPad hasn't been jailbroken, it doesn't have a virus.

What, exactly, do you see on your iPad's screen?

Are you in Safari and can't exit to the home screen?

~Lyssa

You might want to visit Tom Reed's Mac Malware Guide.

Your Apple ID may have been compromised - are you using the same Apple ID to log in here as you are on your iPad?

If so, change the password immediately.

Force your iPad to restart by pressing and holding the home and sleep/wake buttons until the screen goes dark. Then, press the sleep/wake button again to power up the iPad.

That may be enough.

~Lyssa

.

The ukash "virus" is not actually a virus. It's just a scam website that makes it look like your browser is locked up.

Go to Settings -> Clear Cookies and Data. This will prevent Safari from trying to open that page and will solve the problem. No other measures are necessary. There is no need to fear that your Apple ID has been compromised based on this, fortunately.

If this happens again, take note of the page you were visiting when this appeared, and don't go back there. Either it's a bad site, or it has been hacked.

My wife has started having the same problem with her iPad - I've cleared the caches and it goes back to normal......then it happens again.

Is there any security patch to prevent this happening? For her it happens when she's reading the UK Daily Mail (so far).

Thanks for any help.

The only way to prevent it is to stop visiting the page that is causing the problem. It is not a security issue, per se. It's just an abuse of legitimate JavaScript features.

Since it's happening when your wife is reading the UK Daily Mail site, that means that either that site is bad or that it has been hacked. Either way, she should stop visiting it. If this is a legit site, report the issue to the site admins and don't go back until the problem is resolved.

My iMac has just locked up 4-5 times and it was whilst looking at the Daily Mail UK web page, so it certainly seems that this site is infected!

Thanks Thomas for your help.

I've notified the Daily Mail.

Hi

i have this problem too

when i visit some pages like "www.98ia.com" and "www.p30world.com" it redirect to a page named "police attention" or something like that and then a page appears full of "interpol logo" and then wants me to pay 100 pound nd then my iPad turns off Automatically!!!

i Test all of yours solutions like

1.turn javascrypt off

2.block cookies and pop-up

3.restart my iPad

4.....

what shoul i do?!!

somebody help me please

please

if i should install an antyvirus tell me which antyvirus is suitable?!

formerly i excused because of my bad "English"

You need to go to Settings -> Safari -> Clear Cookies and Data (or, on iOS 8, Settings -> Safari -> Clear History and Website Data). That will fix it.

This is not a virus, or any other kind of malware, so anti-virus wouldn't help, even if there were any real anti-virus that could run on iOS, which there isn't.

I have the same problem however I am unable to clear cookies/history as it is grey and not allowing me to access.

SIck with worry! Please can someone help.

Thanks Jacqui

DIdnt add not on iPad but iMac....