prem.fusion
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Q: Xerver RAID CARD Battery error

Hi,

 

I have xserver with RAID CARD.

I getting error battery failed code 0x#0=18  in RAID utility.

Is it required to change the battery of RAID CARD ?  OR Any other solution.

Xseve RAID CARD battery log.png

 

Thanks,

Prem

Posted on Jun 16, 2014 1:09 AM

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Q: Xerver RAID CARD Battery error

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  • by Antonio Rocco,

    Antonio Rocco Antonio Rocco Jun 16, 2014 1:32 AM in response to prem.fusion
    Level 6 (10,616 points)
    Desktops
    Jun 16, 2014 1:32 AM in response to prem.fusion

    Depends on what you mean by any other solution?

     

    If it was me and for your situation replacing the battery would be a logical place to start. It will involve downtime and the instructions for fitting it will be in the box the part comes in when ordering from Apple.

     

    As always make sure you have a fully tested and complete back-up in place just in case. Should not take more than 30-40 minutes if you're careful.

  • by ziondotcom,

    ziondotcom ziondotcom Jul 19, 2014 8:12 AM in response to Antonio Rocco
    Level 1 (10 points)
    Jul 19, 2014 8:12 AM in response to Antonio Rocco

    Every three months the raid card should initiate a reconditioning of the battery. From the pict you attached, it looks like it was successful in the past. I vaguely remember there was a way to force a reconditioning of the battery. I've had the battery 'recover' to good health after performing this but if it's a 5+ yr old battery it may be on life support.