itunes 7 installer problem

Same here, trying to work it out now. I'll get back to you if I can work it out.

Jules

Just got mine working.

Try this file first:

http://support.installshield.com/kb/files/Q108322/ISScript11.zip

If that wont install, delete this folder:

C:\Program Files\Common Files\InstallShield\Driver\

Then trying installing the ISScript11.msi file above.

Regards,

Jules

Hmm, the uninstall of the previous iTunes / Quicktime is failing. To force uninstall these applications, download and install the Microsoft Installer Cleanup Utility.

http://support.microsoft.com/default.aspx?kbid=290301

Launch the utility and remove both Quicktime and iTunes. Reboot and then retry the iTunes 7.0 installer.

Hi Toonz,

It was the Quicktime installer causing this problem on mine. I took the main installer apart to figure out which one it was. I tried the cleaner and it was still coming back with the problem, but I'm sure it'll help someone out there.

Why Apple didnt ship the latest ISScript11.msi with their install I dont know.

Regards,

Jules

Because, JudgeJules, I suppose Apple is solving the problem by removing InstallShield from their installer because the iTunes 7.0 no longer uses InstallShield. However, since the Uninstall from iTunes <old version> is what's failing, they would need a time machine to fix that.

I believe the time machine isn't shipping until Leopard.

How did my Install Shield get out of Date??? Have installed the most current version from the Internet, yet the error still persists. WHY????? Who is going to address this and fix the error????