elinez
Level 1 (0 points)

Q: iphone 4s will not let me enter my passcode, keeps turning on and off by itself

iphone 4s will not let me enter passcode (screen is frozen), just keeps turning on and off by itself, also is just on searching mode.

Posted on Jun 16, 2014 7:17 PM

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elinez

Q: iphone 4s will not let me enter my passcode, keeps turning on and off by itself

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  • Helpful answers

  • by gail from maine,

    gail from maine gail from maine Jun 16, 2014 7:23 PM in response to elinez
    Level 7 (27,041 points)
    iCloud
    Jun 16, 2014 7:23 PM in response to elinez

    Have you tried resetting the phone (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). If the Apple appears, the reset is in progress, and the Home screen will display shortly.

     

    Cheers,

     

     

    GB

  • by elinez,

    elinez elinez Jun 17, 2014 2:43 AM in response to gail from maine
    Level 1 (0 points)
    Jun 17, 2014 2:43 AM in response to gail from maine

    yes, I've tried doing that multiple times. Unfortunately it has not worked. The phone keeps resetting itself every few minutes. It goes from the passcode screen, shuts off, then the apple screen appears over and over again. The battery goes from fully charged to 0 in about 1-2hours.

     

    Thanks.

  • by AnaMusic,

    AnaMusic AnaMusic Jun 17, 2014 2:45 AM in response to elinez
    Level 9 (57,248 points)
    Jun 17, 2014 2:45 AM in response to elinez

    elinez wrote:

     

    The phone keeps resetting itself every few minutes.

     

     

    Make sure you have the Current Version of iTunes Installed on your computer

     

     

    Then See Here  >  http://support.apple.com/kb/HT1808

     

    You may need to try this More than Once...  Be sure to Follow ALL the Steps...

     

    Take your time... Pay particular attention to Steps 3 and 4.

     

    Some users have reported as many as 8 or 9 attempts were necessary before success.

     

     

    However... If the Device has been Hacked / Modified... This will not necessarily work.

     

    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743

  • by elinez,

    elinez elinez Jun 17, 2014 2:59 PM in response to AnaMusic
    Level 1 (0 points)
    Jun 17, 2014 2:59 PM in response to AnaMusic

    Thanks! I will try to see if this works.