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exclamation point in triangle on ipod classic

CAN SOMEBODY OUT THERE HELP ME RESOLVE THIS ISSUE ? ALSO BATTERY IS STUCK ON 1/4 CHARGE

iPod classic

Posted on Jun 16, 2014 6:56 PM

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Posted on Jun 19, 2014 8:42 AM

Hello FREDDYGOODTIME,


Thanks for using Apple Support Communities.


From your post I understand that you're seeing an icon on your iPod's screen consisting of an exclamation point inside of a triangle, and also are having issues with the battery indicator. For troubleshooting the issue with the exclamation point on the screen please follow the steps in the article below.


iPod displays a folder icon with an exclamation point

http://support.apple.com/kb/TS1405


For your battery issue, please ensure you have gone through a complete battery cycle, meaning running it all the way down, then charging back to 100%.


http://www.apple.com/batteries/ipods.html


Take care,

Alex H.

2 replies
Question marked as Best reply

Jun 19, 2014 8:42 AM in response to FREDDYGOODTIME

Hello FREDDYGOODTIME,


Thanks for using Apple Support Communities.


From your post I understand that you're seeing an icon on your iPod's screen consisting of an exclamation point inside of a triangle, and also are having issues with the battery indicator. For troubleshooting the issue with the exclamation point on the screen please follow the steps in the article below.


iPod displays a folder icon with an exclamation point

http://support.apple.com/kb/TS1405


For your battery issue, please ensure you have gone through a complete battery cycle, meaning running it all the way down, then charging back to 100%.


http://www.apple.com/batteries/ipods.html


Take care,

Alex H.

Feb 17, 2015 6:11 PM in response to FREDDYGOODTIME

I had the folder with the exclamation point. I tried all the Diagnostics, which told me it was the Hard Drive. Then I read this on another site: "Open up the iPod, and place a folded-in-half business card (or equivalent substitute) between the outer metal (back)casing and the hard drive itself. This puts a small amount of pressure on the hard drive, and has permanently fixed every iPod I've tried it on."


In essence, the Hard Drive pins weren't meeting up with their connectors. I tried out the business card solution and IT WORKED!!!!

exclamation point in triangle on ipod classic

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