check for available downloads did not download my library
i requested to transfer my itunes playlist which is quite considerable, when i requested to reload my puchases from the itunes store a list of songs appeared but i am unable to play them, nor see or hear my tv, movie files because they were never originally downloaded to my library on my hd and now when i request my purchases it says i dont have any......now i have no music, tv, shows or movies on my new os itunes on my new computer, and i am amazed how much diffucult your 'new os macs are........., why 1 cant i play the list of songs i have 2 i shouldnt rely on an internet connection all of the time to listen and watch media on itunes, how do have all my itunes libbrary, be able to listen to them and not have itune music or tv, movies streaming off the internet??? how do i once only download ALL my music and tv, movies, as i had on my previous emac inwhich apple has succeesfully crashed???? so i have to get this piece of **** macbook air which doesnt even load my itunes account!!!!!?????
MacBook Air, OS X Mavericks (10.9.3)