solo68

Q: Why are Facebook notifications not showing up in Notification Center?

On OS X Mavericks 10.9.3 Facebook account is setup in Internet Accounts preference pane in System Preferences.

 

Facebook is configured in Notifications preference pane in System Preferences.

 

The Share Buttons widget is configured in Notifications preference pane in System Preferences.

 

When I view my Facebook account via my web browser I usually have notifications available, but these notifications are not showing up in Notification Center.

 

I do receive Calendar, Mail, etc. notifications in Notification Center so I know it works.

 

I can send posts to Facebook via the Share Buttons widget in Notification Center, but presently I can receive nothing from Facebook..

 

Anyone know of a solution to this problem?

 

Thanks!  

 

 

P.S. I read in another thread how Facebook can be setup in iMessage, but I don't want to use iMessage if I can get Notification Center to function properly.

iMac (27-inch, Late 2013), OS X Mavericks (10.9.3)

Posted on Jun 16, 2014 10:28 PM

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Q: Why are Facebook notifications not showing up in Notification Center?

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jun 16, 2014 10:36 PM in response to solo68
    Level 10 (120,316 points)
    Apple Watch
    Jun 16, 2014 10:36 PM in response to solo68

    In System Preferences > Notifications

     

    With Facebook selected on the left do you have None seleccted by chance?

  • by solo68,

    solo68 solo68 Jun 16, 2014 11:03 PM in response to Carolyn Samit
    Level 1 (30 points)
    Jun 16, 2014 11:03 PM in response to Carolyn Samit

    No, it's set to Banners. I wish it were that simple of a fix.

     

    I just tested Mail notifications, and noticed I didn't receive a notification until I launched Mail.app and it fetched new mail. Something fishy is going on with Notification Center.

  • by ifury,

    ifury ifury Jun 19, 2014 4:40 AM in response to solo68
    Level 1 (0 points)
    Jun 19, 2014 4:40 AM in response to solo68

    Same thing for me, except it stopped working on my imac 2011 and my macbook air 2013 in the same time. My iphone receive some but not all messages. I configured the app messages too and it work. It's kind of boring to see system fonctions works so so like this after 3 updates. Maybe it's a facebook side problem? I think it's strange that 2 of my computers have the same problem in the same time.

  • by ifury,

    ifury ifury Jun 19, 2014 4:43 AM in response to ifury
    Level 1 (0 points)
    Jun 19, 2014 4:43 AM in response to ifury

    And i forgot to mention: i tried a lot of things suggested on the net (disable/enable notifications, terminal commands, reset plist, etc.) and nothing work.

  • by solo68,Solvedanswer

    solo68 solo68 Jun 19, 2014 8:13 AM in response to ifury
    Level 1 (30 points)
    Jun 19, 2014 8:13 AM in response to ifury

    I got it to work yesterday. I tried none of the advice from discussions dealing with changing settings, enabling/disabling accounts, terminal commands, etc. All I did was ask a Facebook friend to respond to a post, and I was able to see the notifications in Notification Center.

     

    I know most have their settings configured correctly in System Preferences, but this is how my preferences are configured on OS X Mavericks 10.9.3:

     

    (1) Internet Accounts preference pane:

    There isn't much to configure here. I signed into my Facebook account. I checked or unchecked the Calendar and Contacts selections. It doesn't matter. I left the Description, found in the Details button window, as Facebook, but it doesn't matter, either.

     

    (2) Notifications preference pane:

    Facebook alert style is set to Banners, but Alerts will also work just fine. This setting is crucial because if it's set to None, no alerts will be received. I left Show notifications on lock screen unchecked, but it doesn't matter if I check it or not. And I put a check mark in Show in Notification Center, and the number of Recent Items can be set to whatever available setting desired, mine is set to 20 Recent Items.

     

    (3) Notifications preference pane:

    I placed a check mark on Show share button notifications in Notification Center, which is found when Share Button is selected in the list of notifications like Facebook, Calendar, Mail etc.

     

    Again, I did nothing else, and it just works. As a side note: before I got it to work I called AppleCare and a senior advisor spent considerable time with me trying to find out why it wasn't working. And his last bit of advice was that I should reinstall the OS. He needs retraining because that bit of advice was ill-advised, to say the least.

     

    I simply had no experience with receiving Facebook notifications in Notification Center 'on OS X', and the AppleCare employees had no training in this area, but if Notification Center is part of OS X, and Facebook notifications are part of Notification Center training in this area should be standard, but the AppleCare employees were guessing, not advising, which certainly is not technical support. Hence, my AppleCare dollars were not at work as expected.

     

    So without prior knowledge as to how the specifics of 'Facebook' notifications worked in Notification Center on OS X, my assumption was I would be notified each time someone tagged me, someone liked a comment, post or photo of mine, someone commented on one of my posts, or someone sent me a direct message.

     

    When I asked one of my Facebook friends to help me test it out, the following occurred (I don't remember if I had Safari up and running at this time - Note: I was signed into Facebook via Safari. I say this because AppleCare employees did explain on OS X some applications must be launched in order to received notifications, which in my mind is wasted time and code for Apple developers. Why offer notifications if the application is already launched? Ridiculous, if you ask me. That's what configuring each applications preference to set badge app icons, if it's not already coded by default.):

    (1) I sent a Facebook post via Notification Center using the Facebook Share Button.

    (2) I communicated with one of my Facebook friends by private message via iOS device and asked for a response to the post I sent.

    (3) My Facebook friend responded to my private message, but I don't remember if I received a notification in Notification Center.

    (4) My Facebook friend liked my post, shared my post, and commented on my post. I received two separate notifications in Notification Center on OS X, yet I received notifications on Facebook for all three actions, seen via iOS device. By the way, I wish Notification Center notifications would stay in Notification Center until we manually remove them. If they did stay until we manually remove them I would have time to find out which action of my friend I was received the notification for in Notification Center.

     

    That's it!

  • by ifury,

    ifury ifury Jun 19, 2014 4:00 PM in response to solo68
    Level 1 (0 points)
    Jun 19, 2014 4:00 PM in response to solo68

    Solo 68,

     

    thank you for this great post, it solved the issue for me

  • by solo68,

    solo68 solo68 Jun 19, 2014 7:04 PM in response to ifury
    Level 1 (30 points)
    Jun 19, 2014 7:04 PM in response to ifury

    I'm glad you found it helpful, ifury.  

  • by coolcomputing,

    coolcomputing coolcomputing Jun 29, 2014 4:57 PM in response to ifury
    Level 1 (12 points)
    Notebooks
    Jun 29, 2014 4:57 PM in response to ifury

    It is a Facebook issue, I just recently started having the same issue, I still receive Facebook notifications just fine on my iPhone, but my Mac is a no. Apple told me it should work itself out in time on Facebook's end.

  • by One13Truck,

    One13Truck One13Truck Aug 15, 2014 1:27 PM in response to coolcomputing
    Level 1 (0 points)
    Aug 15, 2014 1:27 PM in response to coolcomputing

    I'm having the same issue. I get all my other notifications on the iPad/iPhone and iMac but haven't had any from facebook on the iMac for weeks now. I've driven myself crazy searching for a reason why and going through my settings to make sure I still have it all set up correctly. I hope they can fix this on the facebook side quickly but it's facebook so I figure it'll never get fixed. Bummer.

     

    Now I just wish there was a way to default the iPhone and iPad notifications back to "alerts" instead of those stupid banners which are useless unless you're actually staring at the device when it comes in. We really should be able to choose the default methods. It's a simple change but very frustrating every time I add something new to have to go in and change it from the banners to the alerts.

  • by debashishm,

    debashishm debashishm Oct 10, 2014 2:36 PM in response to solo68
    Level 1 (0 points)
    Oct 10, 2014 2:36 PM in response to solo68

    Same problem is hear from 1 month.