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hi, i have an issue the last few days where itunes freezes whenever i plug in my ipad or iphone into my mac computer. All devices have the latest updates and have worked fine for the past 2 years
iPad 2 Wi-Fi + 3G, iOS 7.1.1
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Thanks so much, this worked a treat
Tried to reply on the forum but said it was under going some work and come back later
Thanks again, I really appreciate it
Shayne
Perfect response. Resolved the issue on the spot. Thanks a million for the help.
Worked perfectly, thank you!
holy moly, this actually worked. i created a username just so i could say thank you LINC DAVIS! Seems I have never had success fishing around for technical solutions on the web before, you have renewed my faith!
Thanks Budd,
i've been struggling with this problem for a while.
i repaired mac and user permissions but still couldn't fix it.
Out of anger, I even reinstalled iTunes without backing up my media properly
and now i'm having a hard time getting my library back.
Woo-hoo! This actually worked! Thank you!
Linc Davis, you're a genius .......worked like a charm
iTunes freezing when connected to ipad/iphone
