Q: How to manage laptop password if forgotten?

My laptop was in Apple store for repair. I got it and try to change password for Security . When it Ask about old passord and i enter it Said that was incorrect so i just cancelled that but i do not what is registered in my laptop. Now its block. It sats that i need passord which i havent register. How can i solve this problem?

MacBook Air

Posted on Jun 17, 2014 2:39 AM

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Q: How to manage laptop password if forgotten?

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by Klaus1,

Klaus1 Jun 17, 2014 2:44 AM in response to Karuna1990
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Jun 17, 2014 2:44 AM in response to Karuna1990

Resetting or changing a password:

For Snow Leopard or earlier: http://support.apple.com/kb/HT1274

For Lion or later: http://support.apple.com/kb/HT6022

This is also useful:

http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

If it's running Mac OS X 10.6.8 or earlier, insert a Mac OS X install DVD, restart with the Option key held down, click on it, and use the Reset Password utility.

If it's running Mac OS X 10.7 or newer, restart with the Command and R keys held down, open the Terminal, and use the resetpassword command:

https://discussions.apple.com/docs/DOC-4101
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by Karuna1990,

Karuna1990 Jun 17, 2014 2:51 AM in response to Klaus1
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Jun 17, 2014 2:51 AM in response to Klaus1

Thank you very much for Your solution but the thing isi dnt have any option in my screen except entering passord and cancel.
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Q: How to manage laptop password if forgotten?

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by Klaus1,

by Karuna1990,

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