Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

getting pictures off of a broken iphone

on my olf iphone 4 the screen is broken, making it not able to use, i need my pictures off of it, i tried using icloud but i did not put my pictures on icloud, and i have a passcode on m old phone, so i cannot back up my iphone to itunes, how can i get my pictures off of my phone

Posted on Jun 17, 2014 10:51 AM

Reply
10 replies
Sort By: 

Jun 17, 2014 11:05 AM in response to Brooke.Natalie

I asking you two different things here:


1 - Did you sync with icloud


2 - Did you backup to icloud.


I think since you only got your contacts and calendar back, that you only sync with icloud -


If you had backup your phone to icloud - all your data would've came back to your new phone.

Reply

Jun 17, 2014 11:11 AM in response to Brooke.Natalie

YOu tried to backup before or after your broken screen?


The end results is going to be that you won't be able to get those pictures because your screen is broken, no work or magic is going to help you get those pictures back - if you didn't backup to icloud or itunes PRIOR to your screen being broken.


Also if you didn't import them either.

Reply

getting pictures off of a broken iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.