Q: I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my accoun ... I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP more
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Helpful answers
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Jun 17, 2014 2:07 PM in response to Nancycathleen19by lizdance40,either login on a known device ( security questions are asked on a new/unknown device or computer.
or
figure out which email account is your "rescue email". the reset is not sent to your regular email account/apple ID email.
or
call support and make an appointment to identify yourself enough to get them to reset the password for you.
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Jun 17, 2014 2:58 PM in response to Nancycathleen19by Texas Mac Man,See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom