300GB of 'Other' documents that I can't find on my macbook pro

My finder shows that I've about 100 GB of free disk space.

If I look at my folders I'm using about 150 GB, so I should have like 360 GB of free disk space.


If I look at 'About my mac' it shows that I have 300GB of 'other' documents, but they are nowhere to be found.

Already tried a lot of things like switching time capsule on/off, indexing spotlight again, disk repair... but it still shows this 'incorrect' disk space.

Anyone knows how to fix this?


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MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.3)

Posted on Jun 17, 2014 1:49 PM

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Question marked as Top-ranking reply

Posted on Jun 17, 2014 8:33 PM

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:


iPhoto ▹ Empty Trash

Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.


According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.

See this support article for some simple ways to free up storage space.


You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.

Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.


Proceed further only if the problem isn't solved by the above steps.


ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.


Back up all data now.


If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.

Install the app you downloaded in the Applications folder as usual. Quit it if it's running.


Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:

sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper

sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective

Launch the built-in Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.


I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.


When you're done with the app, quit it and also quit Terminal.

4 replies
Question marked as Top-ranking reply

Jun 17, 2014 8:33 PM in response to Bart1303

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:


iPhoto ▹ Empty Trash

Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.


According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.

See this support article for some simple ways to free up storage space.


You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.

Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.


Proceed further only if the problem isn't solved by the above steps.


ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.


Back up all data now.


If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.

Install the app you downloaded in the Applications folder as usual. Quit it if it's running.


Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:

sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper

sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective

Launch the built-in Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.


I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.


When you're done with the app, quit it and also quit Terminal.

Jun 17, 2014 7:15 PM in response to Bart1303

Bart1303,


log in as your administrative user, open Terminal, and run the following commands in the Terminal window:


df -m /

sudo du -ms /Users/*/.[A-Za-z]* /Users/*/* | sort -k 1nr


The second command will ask you for a password; give it your administrative user’s password. The password will not display as you type it in; this is a security measure. The second command could take up to several minutes to run; it will produce many lines of output when it has finished running, in descending order of space used.


Please include in your reply the full output from the first command and the first dozen or so lines of output from the second command.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

300GB of 'Other' documents that I can't find on my macbook pro

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