Windows won't stop deselecting like every 8 seconds!! I know what's causing it but don't know how don't know how to fix!!

Question

Help guys!! It&#x27;s really difficult to type this right now because the text boxes keep deselecting around every 5-10 seconds!! I know what&#x27;s causing because it says in the console but I can&#x27;t remove/uninstall it. I can&#x27;t remove the menubar item and when I searched what&#x27;s causing it in the finder I found a "uninstall.sh" fille. Apparently, something called "OnlineBackupd" is causing it. Here&#x27;s a pic of my console. Also I already remove the "OnlineBackupd" thing from my preference pane and Cmd + drag won&#x27;t remove the menubar icon.http://puu.sh/9ydzi/1a88a30a74.pngAlso here&#x27;s the pic of the file I found:http://puu.sh/9ydEX/845fd6a2a7.pngThe file looks like it tells me how to uninstall it but I don&#x27;t want to do anything before I know for sure.Please help guys!

dianeoforegon · Answer

Did you install carbonite, mozy, backblaze or some other backup service?Log out under the Apple in the Menu bar.Hold down the Shift key and log in.Does this help? If yes, it&#x27;s a login item. Open System Preferences &gt; Users &amp; Groups &gt; Login items. Look for the culprit and remove.Download EtreCheck and paste results here for help troubleshooting.http://www.etresoft.com/etrecheck

98Jordi · Answer

No, it&#x27;s a program from Verizon FiOS. I&#x27;ll try what you suggested.

98Jordi · Answer

And I also removed it login items earlier. So I&#x27;m not sure.

98Jordi · Answer

Okay, I just tried it and it didn&#x27;t work, all I know is that the OnlineBackup thing is probably not compatible with Mavericks.

dianeoforegon · Answer

The etrecheck report will show all the Launch Agents, Launch Daemons along with other hidden files that would need to be removed.I would check for an uninstaller. That would be the easiest option, but often these uninstallers leave files. That&#x27;s whay the report is good to verify what needs to be removed.

98Jordi · Answer

Now, it seems to have stopped for now. Thanks for your time, and I will reply again if it happens again.and here&#x27;s the report:EtreCheck version: 1.9.12 (48)Report generated June 17, 2014 at 5:15:40 PM PDTHardware Information:          iMac (27-inch, Mid 2011) (Verified)          iMac - model: iMac12,2          1 2.7 GHz Intel Core i5 CPU: 4 cores          12 GB RAMVideo Information:          AMD Radeon HD 6770M - VRAM: 512 MB                    iMac 2560 x 1440System Software:          OS X 10.9.3 (13D65) - Uptime: 0 days 1:53:16Disk Information:          ST31000528AS disk0 : (1 TB)                    EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 939 GB (575.71 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB                     BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 60.34 GB (18.41 GB free)          OPTIARC DVD RW AD-5690H disk2 : (618.3 MB)                    disk2s1 (disk2s1) &lt;not mounted&gt;: 58.6 MB                     disk2s2 (disk2s2) &lt;not mounted&gt;: 66.6 MB                     disk2s3 (disk2s3) &lt;not mounted&gt;: 44.7 MB                     disk2s4 (disk2s4) &lt;not mounted&gt;: 58.4 MB                     disk2s5 (disk2s5) &lt;not mounted&gt;: 58.1 MB                     disk2s6 (disk2s6) &lt;not mounted&gt;: 50 MB                     disk2s7 (disk2s7) &lt;not mounted&gt;: 60.8 MB                     disk2s8 (disk2s8) &lt;not mounted&gt;: 27.3 MB                     disk2s9 (disk2s9) &lt;not mounted&gt;: 65.7 MB                     disk2s10 (disk2s10) &lt;not mounted&gt;: 41.7 MB                     disk2s11 (disk2s11) &lt;not mounted&gt;: 33.7 MB                     disk2s12 (disk2s12) &lt;not mounted&gt;: 52.9 MB USB Information:          Western Digital My Passport 0748 1 TB                    EFI (disk1s1) &lt;not mounted&gt;: 209.7 MB                     My Passport for Mac (disk1s2) /Volumes/My Passport for Mac: 999.83 GB (910.1 GB free)          Microsoft Microsoft Optical Mouse with Tilt Wheel           Apple Computer, Inc. IR Receiver           Apple Internal Memory Card Reader           Apple Inc. FaceTime HD Camera (Built-in)           TOSHIBA External USB 3.0 500.11 GB                    TOSHIBA EXT (disk3s1) /Volumes/TOSHIBA EXT: 500.11 GB (455.85 GB free)          Apple Inc. BRCM2046 Hub                     Apple Inc. Bluetooth USB Host Controller Thunderbolt Information:          Apple Inc. thunderbolt_busGatekeeper:          Mac App Store and identified developersKernel Extensions:          [loaded] com.Cycling74.driver.Soundflower (1.5.2) Support          [loaded] com.ScreamingBee.driver.SBVirtualMic (1.0.4 - SDK 10.8) Support          [not loaded] com.leapfrog.codeless.kext (2) Support          [not loaded] com.leapfrog.driver.LfConnectDriver (1.0.6 - SDK 10.0) Support          [loaded] com.logmein.driver.LogMeInSoundDriver (1.0.2 - SDK 10.5) Support          [loaded] com.logmein.hamachi (1.0) Support          [not loaded] com.mice.driver.Wireless360Controller (1.0.0d11) Support          [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d11) Support          [not loaded] com.mice.driver.Xbox360Controller (1.0.0d11) Support          [loaded] com.techsmith.TACC (1.0.2 - SDK 10.8) Support          [not loaded] com.vara.driver.VaraAudio (1.0.2) Support          [loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) SupportStartup Items:          360ControlDaemon: Path: /Library/StartupItems/360ControlDaemon          FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon          iCoreService: Path: /Library/StartupItems/iCoreServiceLaunch Daemons:          [loaded] com.adobe.fpsaud.plist Support          [loaded] com.barebones.authd.plist Support          [loaded] com.leapfrog.connect.shell.plist Support          [running] com.logmein.hamachi.plist Support          [not loaded] com.logmein.logmeinblanker.plist Support          [not loaded] com.logmein.logmeinserver.plist Support          [loaded] com.microsoft.office.licensing.helper.plist Support          [failed] com.splashtop.streamer.SRServiceDaemon.plist Support          [loaded] com.trendmicro.itis.icore.agent.plist Support          [loaded] org.macosforge.xquartz.privileged_startx.plist SupportLaunch Agents:          [not loaded] com.adobe.AAM.Updater-1.0.plist Support          [loaded] com.adobe.AdobeCreativeCloud.plist Support          [running] com.Affinegy.InstaLANa.plist Support          [loaded] com.coupons.coupond.plist Support          [running] com.epson.eventmanager.agent.plist Support          [running] com.logmein.hamachimb.plist Support          [not loaded] com.logmein.logmeingui.plist Support          [not loaded] com.logmein.logmeinguiagent.plist Support          [not loaded] com.logmein.logmeinguiagentatlogin.plist Support          [running] com.onlinebackup.daemon.plist Support          [failed] com.splashtop.streamer.SRServiceAgent.plist Support          [loaded] com.trendmicro.itis.loginmgr.agent.plist Support          [loaded] org.macosforge.xquartz.startx.plist Support          [failed] SBA_ListenerAgent.plist SupportUser Launch Agents:          [loaded] com.adobe.AAM.Updater-1.0.plist Support          [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist          [loaded] com.facebook.videochat.[redacted].plist Support          [loaded] com.google.keystone.agent.plist Support          [loaded] com.valvesoftware.steamclean.plist SupportUser Login Items:          iTunesHelper          Dropbox          TmLoginMgr          TmLoginMgr          EpsonLowInkReminderAgentInternet Plug-ins:          JavaAppletPlugin: Version: Java 7 Update 45 Check version          Unity Web Player: Version: UnityPlayer version 3.1.0f4 Support          Default Browser: Version: 537 - SDK 10.9          AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support          LogMeIn: Version: 1.0.935 - SDK 10.7 Support          Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update          QuickTime Plugin: Version: 7.7.3          LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support          CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 Support          DirectorShockwave: Version: 12.0.9r149 - SDK 10.6 SupportSafari Extensions:          Shortly: Version: 2.4Audio Plug-ins:          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9          AirPlay: Version: 2.0 - SDK 10.9          AppleAVBAudio: Version: 203.2 - SDK 10.9          iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9User Internet Plug-ins:          BlueStacks Install Detector: Version: Unknown          Picasa: Version: 1.0 Support          Google Earth Web Plug-in: Version: 7.1 Support3rd Party Preference Panes:          Fan Control  Support          Flash Player  SupportTime Machine:          Time Machine not configured!Top Processes by CPU:               6%          Finder               3%          WindowServer               1%          fontd               1%          quicklookd               0%          FanControlDaemonTop Processes by Memory:          270 MB          mds_stores          123 MB          Google Chrome          98 MB          com.apple.IconServicesAgent          74 MB          Finder          74 MB          DropboxVirtual Memory Information:          8.24 GB          Free RAM          1.81 GB          Active RAM          864 MB          Inactive RAM          1.10 GB          Wired RAM          1.71 GB          Page-ins          0 B          Page-outs

dianeoforegon · Answer

I&#x27;m not sure what Trend micro manager is but I see two items listed in startup items. If it&#x27;s a daemon you delete both and let the app make a new one. If it&#x27;s the app, remove one.I see a lot of not loaded and failed. I would address those items to be sure they are updated or if you no longer use.You need to cleanup the LogMeIn. They recently changed their install and it looks like you still have some of the old files.

98Jordi · Answer

Trend micro is a program that came with the computer and I can&#x27;t seem to get rid of them through the login items and I don&#x27;t utilize LogMeIn anymore.

Kingoftypos · Answer

Since you don&#x27;t use LogMeIn any more, I would advise you to uninstall it...http://help.logmein.com/selfserviceknowledgerenderer?type&#x3D;FAQ&amp;id&#x3D;kA030000000DGFw CAOWhen you say that you rebooted into safe mode, by pressing and holding the shift key as the Mac is booting up. But it didn&#x27;t work. What happened when you booted into SafeMode? Did it continue to do this de-selecting while in SafeMode?KOT

98Jordi · Answer

Okay, I cleaned up the LogMeIn, now thw problem is that I can&#x27;t remove the Verizon menubar icon even after I deleted all the files associated with it with "Secure Empty Trash". Also, the Cmd + drag doesn&#x27;t work either and it&#x27;s not in my login items.

Kingoftypos · Answer

What is the name of this Verizon thing?KOT

Linc Davis · Answer

That&#x27;s "Charter Cloud Drive." You should follow the developer&#x27;s instructions to remove it, if that&#x27;s what you want to do. Back up all data locally before making any changes.

98Jordi · Answer

It&#x27;s called Verizon Online Backup, and I tried reinstalling it again to see if it came with a uninstaller, but it didn&#x27;t.

dianeoforegon · Answer

Trend Micro is not a default app that was installed. Did you buy a used Mac? If yes, I would recommend backup up your data to an external drive then do an erase and install. "OS X: How to erase and install" using Recovery Drivehttp://support.apple.com/kb/HT5943If you want, you can also install OS X on an external drive http://support.apple.com/kb/HT5911, or create an external recovery disk http://support.apple.com/kb/DL1433.

Barney-15E · Answer

There is nothing wrong with that Shell script. You can safely run it to uninstall OnlineBackup.I&#x27;m not sure if you tried running it or not. If you did, what happened?