4 Replies Latest reply: Jun 19, 2014 5:43 PM by Texas Mac Man
CeltcWispr Level 1 (0 points)

I have an iPad 3 I'm trying to sync over my WLAN.  It's running iOS 7.1 and connecting to iTunes on Windows 7 64-bit.  Upon launching iTunes, the device will appear in the left navigation pane after about 10 seconds, and will stay there (greyed out with a spinning progress wheel) for about 15-20 seconds before it disappears.  I am never able to display the status or contents of the device over a wireless connection.


-USB connections do work and I am able to manage, browse, update and sync the device.


-I have tried connecting over USB and checking/unchecking the "Sync over WiFi" box.  That has not solved the problem.


-I have tried establishing custom inbound and outbound Windows Firewall rules to allow all traffic to all programs and ports  from the iPad's internal IP ( on a /8 network), but that hasn't fixed the problem.


-AppleMobileDeviceHelper.exe, AppleMobileDeviceService.exe, iCloudServices.exe, iPodService.exe, iTunesHelper.exe, iTunes.exe and mDNSResponder.exe are all running at the time of attempted (and failed) sync.


-Wireless syncing worked properly while on iOS 5.  Really regretting updating to iOS 7 right now.  Lesson learned, unlikely to ever update again.


I've tried a number of solutions but as I cannot recall 100% of what I've already tried, I am willing to start at square one to get this resolved.  For what it's worth, I'm a 14-year IT professional so you can talk to me about pinging, firewall rules, subnets (iPad and PC running iTunes are on the same subnet), protocols and ports and I will know what you're talking about.  Hope that helps speed things along.



Any assistance you can render would be most appreciated.

iPad (3rd gen) Wi-Fi, iOS 7.1