Q: My phone deactivated and my email. Now there are two options the email and answer the secret question but i forgot. And my email i ... more
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Jun 18, 2014 3:29 AMby AnaMusic,Your post is quite Confusing...
Counter Clockwise wrote:
Due to attemps of my friend my phone was de activated so now when we're trying to activate it. there are to options. Send to my email and answer the secret question. Problem is I forgot the answer so I use send it to my mail.
If your Issue is related to Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
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Jun 18, 2014 3:39 AMby Counter Clockwise,I'm just frustrated because it's almost 2months we can't use the phone. I will contact the Account Security Team. I forgot the answers in my security questions. So when I try to use the other option like we will send a message to your email and I can verify it. But I used the same account my iCloud ID. So it was also deactivated that's why I can't open my mail.
