Q: Please Provide Essential Bug Fix on Maverick 9.1.4 Updates on Webcam (Not Detected)

Resetting NVRAM and PRAM for numerous times, reinstall OS X, repair disk using Disk Permissions, creating user profiles to check on any conflicts within the current one and finally, clean install OS X Maverick v10.9.3 for two times and yet, I still failed in detecting the built-in camera on my Late 2012 13” RMBP. Apple Service Centre is asking for USD700 plus for the screen webcam replacement since my warranty has expired 200 (more or less) days ago.

DEAR APPLE! Should you guys are reading this, please include necessary bug fixes on your next Maverick update. I believe that I am not the only one whom are experiencing this kind of problem...

Posted on Jun 20, 2014 5:22 AM

I have this question too

Q: Please Provide Essential Bug Fix on Maverick 9.1.4 Updates on Webcam (Not Detected)

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by EZ Jim,Helpful

EZ Jim Jun 20, 2014 7:29 AM in response to shaizam
Level 7 (22,547 points)

Jun 20, 2014 7:29 AM in response to shaizam

shaizam wrote:...DEAR APPLE! Should you guys are reading this...

You are not writing to Apple here. This is a user to user help forum. As explained in ¶ 1.6 of the Apple Support Communities Use Agreement, Apple does not formally provide technical support on the Support Site. Instead, send your comments or suggestions directly to Apple via Apple Product Feedback.

You are unlikely to get a direct response from your "Feedback", but you can be certain that the responsible Apple people will see your input for consideration in future product development.

Additional Apple Contact Information is available at http://www.apple.com/contact/.

Message was edited by: EZ Jim

Mac OSX 10.9.3
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by shaizam,

shaizam Jun 20, 2014 9:50 AM in response to EZ Jim
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Jun 20, 2014 9:50 AM in response to EZ Jim

Thanks Jim. My mistake for didn't realised that. I'll channel the question to the relevant party accordingly.
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by EZ Jim,

EZ Jim Jun 20, 2014 6:50 PM in response to shaizam
Level 7 (22,547 points)

Jun 20, 2014 6:50 PM in response to shaizam

You're welcome! You are on the right path now.
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Q: Please Provide Essential Bug Fix on Maverick 9.1.4 Updates on Webcam (Not Detected)

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by EZ Jim,★Helpful

by shaizam,

by EZ Jim,

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by EZ Jim,Helpful