Using the new-look forums, asking for positive comments

Dear Fellow Users,


I am starting a discussion on how to make the most of this revised website for Apple Support Communities. Please keep this discussion positive. Please confine complaints to one of the many negative threads.


Remember that many of these changes are the result of feedback to Apple. We may have got what we wished for.


Gains:

- Spell checker in the Reply box;

-


New ways of working:

- The blue dot has gone. I can't tell which discussions I have or haven't read.

Tip by deggie. In the home page of a forum, click to the right of the address bar of your browser, add /content at the end of the URL. Press enter. You will see three options across the page just above the threads: All Content, User Tips and Discussions. Click on Discussions. Threads with new content will have titles that are in bold. Now save that page in your browser bookmarks. For example, my bookmark for the 'Using Apple Support Communities' forum, shows this URL:

https://discussions.apple.com/community/using_apple_support_communities/content? filterID=contentstatus%5Bpublished%5D~objecttype~objecttype%5Bthread%5D


And the view is Bold for unread


User uploaded file



- The forums keep logging me off after a period of inactivity.

Good. That may stop the spammers posting multiple messages that have nothing to do with the purpose of a forum.



More gains or workarounds, anyone?


Regards,

Ian.


<Link Edited By Host>

Posted on Jun 21, 2014 7:47 AM

Reply
169 replies

Jun 21, 2014 6:03 PM in response to Michael Murphy3

Scratch that. We could have emulated a social network for quite a while now. One needs to follow a rather prudent code of conduct within this revised website for Apple Support Communities (as well as it's predecessor). Sometimes, being "politically correct" is as challenging as helping others with their Apple Support Community questions.


Mach nicht

Jun 21, 2014 7:12 PM in response to Yellowbox

The new forum setup is horrible.


  1. Why can't I use Private Browsing to access the forums anymore ( NOTHING works with Private Browsing turned on ) ?
  2. Why can't I make my Bookmarked private so only I can see what I have bookmarked ?
  3. Where is the "UPDATED" field to show what threads I have clicked on previously ?
  4. Where is the option to display more than 15 threads on a page like the old forum ?
  5. Why are the spammers still in the forum ?
  6. You can't change the format of your thread to "Mark as a question" or not.
  7. Toggle Spellchecker glitches when you click on the word you have misspelled after a second or two.

User uploaded file



This has been a MONSTROUS step backwards Apple !


If you can't get a forum setup right, why would we want to buy your computers or update to the "new" Operating System you push out EVERY year since Lion ?

Jun 21, 2014 7:35 PM in response to stevejobsfan0123

stevejobsfan0123 wrote:


Did you miss the part where the OP asked for positive comments?




We are POSITIVE that helping the users with their issues has instantly become 100% MORE difficult.



Of that, we are positive, Kappy, myself, and many others.



this is a subjective statement based upon empirical examination and testing,...........results may vary

Jun 21, 2014 7:53 PM in response to PlotinusVeritas

You guys are worse than the complainers we get with iOS or OSX updates (and this is not directed specifically at you PV - you were just the last post). As Yellowbox indicated, there are already a plethora of negative posts about the changes. So, go there and complain.


People don't like change, OK, I get that. But seriously, when it is foist upon you, ******** and moaning isn't going to put it back the way it was. Why not spend all that energy in trying to figure out the way to make the most out of what you have been given. Not everything about the new site is horrible. Sure there are improvements to be made, but we are supposed to be people with creative minds, interest in challenges, abilities to suss out the more esoteric aspects of things.


As I indicated in one of my earlier posts, because I have a catholic approach to reading the boards, I am not seeing some of the issues that folks who like to support specific communities are having. But, for my purposes, I find it much easier to move back and forth from current posts, posts that I have responded to, posts that I have authored. When looking at Content>All, I am not having any difficulty seeing what the current posts are, and if I want to see if a post I have been involved with is updated, it is a quick click to the Participated link to see which of those posts have been updated recently, and which I have already responded to after they have been updated.


I would like to see some enhancements and changes made, and I think that the valid issues that people are having need to be addressed. But I would like to see more tips like the ones deggie has provided coming from all of us. The whining and complaining is just boring....


Just my 2 cents....


GB

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Using the new-look forums, asking for positive comments

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